Thanks Kai-Heng, I installed the latest firmware as you described and bluetooth works. Please note I didn't uninstall the custom kernel from before. I don't know if this matters.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1832988 Title: Intel 8260 Bluetooth not working Status in gnome-bluetooth package in Ubuntu: Invalid Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Expected behaviour: I can enable bluetooth in the system settings, and pair with my other devices. Actual behaviour: Always displays as 'off' in the settings dialog, and won't turn on. Bluetooth worked on the same machine with previous Ubuntu releases (18.10) & no hardware changes. "dmesg | grep -i bluetooth" reports the following: ``` [ 14.445902] Bluetooth: Core ver 2.22 [ 14.445918] Bluetooth: HCI device and connection manager initialized [ 14.445921] Bluetooth: HCI socket layer initialized [ 14.445923] Bluetooth: L2CAP socket layer initialized [ 14.445929] Bluetooth: SCO socket layer initialized [ 14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014 [ 14.499050] Bluetooth: hci0: Device revision is 5 [ 14.499052] Bluetooth: hci0: Secure boot is enabled [ 14.499053] Bluetooth: hci0: OTP lock is enabled [ 14.499053] Bluetooth: hci0: API lock is enabled [ 14.499054] Bluetooth: hci0: Debug lock is disabled [ 14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014 [ 14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi [ 14.558347] Bluetooth: hci0: Failed to send firmware data (-38) [ 15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 15.497806] Bluetooth: BNEP filters: protocol multicast [ 15.497810] Bluetooth: BNEP socket layer initialized ``` "lsb_release -rd" reports the following: ``` Description: Ubuntu 19.04 Release: 19.04 ``` "cat /proc/version_signature" reports the following: ``` Ubuntu 5.0.0-16.17-generic 5.0.8 ``` "apt-cache policy linux-firmware" reports the following: ``` linux-firmware: Installed: 1.178.1 Candidate: 1.178.1 Version table: *** 1.178.1 500 500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 Packages 500 http://security.ubuntu.com/ubuntu disco-security/main amd64 Packages 500 http://security.ubuntu.com/ubuntu disco-security/main i386 Packages 100 /var/lib/dpkg/status 1.178 500 500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: linux-image-5.0.0-16-generic 5.0.0-16.17 ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8 Uname: Linux 5.0.0-16-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: martin 2314 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Jun 16 12:31:07 2019 InstallationDate: Installed on 2019-06-02 (13 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. Bus 001 Device 003: ID 5986:066d Acer, Inc Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: PC Specialist Limited N15_17RD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-5.0.0-16-generic N/A linux-backports-modules-5.0.0-16-generic N/A linux-firmware 1.178.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.11 dmi.board.asset.tag: Tag 12345 dmi.board.name: N15_17RD dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: N15_17RD dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
