1. When the problem is happening, does the kernel log show any problems? (run: dmesg) When the problem is happening, the screen is black, so no easy to type command. I can try ssh before reproducing, but might not soon, I need to handover this machine to another guy today.
Before that, can you get message you need in syslog? or I can upload kern.log for your reference. 2. When the problem is happening, what do you get from running these commands? ls -l /proc/`pidof Xorg`/fd | wc -l ls -l /proc/`pidof Xorg`/fd When the problem is happening, the screen is black, so no easy to type command. I can try ssh before reproducing, but might not soon, I need to handover this machine to another guy today. Is there other way to get information you need in next boot? So that I can provide more on current environment that next boot of issue happened. 3. When the problem is happening, what do you get from: ps auxw | grep Xorg Same response as 2. 4. Please try the same test with "Ubuntu on Wayland" and tell us if it has the same bug. This would be my lower priory, the target of my testing is to make sure end user's experience on LTS. Daniel van Vugt <daniel.van.v...@canonical.com> 於 2019年7月24日 週三 上午10:30 寫道： > 1. When the problem is happening, does the kernel log show any problems? > (run: dmesg) > > 2. When the problem is happening, what do you get from running these > commands? > > ls -l /proc/`pidof Xorg`/fd | wc -l > ls -l /proc/`pidof Xorg`/fd > > 3. When the problem is happening, what do you get from: > > ps auxw | grep Xorg > > 4. Please try the same test with "Ubuntu on Wayland" and tell us if it > has the same bug. > > > ** Changed in: xorg-server (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1837683 > > Title: > Screen stops updating after about 8 hours - (EE) modeset(0): present > flip failed > > Status in xorg-server package in Ubuntu: > Incomplete > > Bug description: > environment: > - XPS-13-938 > - connect 5G ac wifi > - disabled suspend in power setting > - disabled blank screen in power setting > > steps: > - play 4k video by chrome on youtube[1] overnight > > symptom: > - after about 8 hours, the screen is black and keyboard and mouse can > not wake up screen. > - the audio of 4K video is still playing, I can hear that when screen > is black. > - magic key still work, so I can reboot system by magic key. > - a repeat error message in syslog: > " > Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW) > modeset(0): Page flip failed: Invalid argument > Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE) > modeset(0): present flip failed > " > > [1] https://www.youtube.com/watch?v=pkKBXH2qc_I&t=11701s > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-1047.52-oem 4.15.18 > Uname: Linux 4.15.0-1047-oem x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Jul 24 09:47:59 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Within the last few days > GraphicsCard: > Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller]) > Subsystem: Dell Device [1028:08af] > InstallationDate: Installed on 2019-07-20 (3 days ago) > InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 > (20190210) > MachineType: Dell Inc. XPS 13 9380 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1047-oem > root=UUID=77efb06b-1ce6-4749-a131-67f57aa8b21b ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/29/2019 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.3.2 > dmi.board.name: 0KTW76 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9380 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2 > version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1837683/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1837683 Title: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed Status in xorg-server package in Ubuntu: Incomplete Bug description: environment: - XPS-13-938 - connect 5G ac wifi - disabled suspend in power setting - disabled blank screen in power setting steps: - play 4k video by chrome on youtube[1] overnight symptom: - after about 8 hours, the screen is black and keyboard and mouse can not wake up screen. - the audio of 4K video is still playing, I can hear that when screen is black. - magic key still work, so I can reboot system by magic key. - a repeat error message in syslog: " Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW) modeset(0): Page flip failed: Invalid argument Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE) modeset(0): present flip failed " [1] https://www.youtube.com/watch?v=pkKBXH2qc_I&t=11701s ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-1047.52-oem 4.15.18 Uname: Linux 4.15.0-1047-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 24 09:47:59 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a week GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:08af] InstallationDate: Installed on 2019-07-20 (3 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1047-oem root=UUID=77efb06b-1ce6-4749-a131-67f57aa8b21b ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1837683/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
