This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1837683
Title:
Screen stops updating after about 8 hours - (EE) modeset(0): present
flip failed
Status in linux package in Ubuntu:
Confirmed
Status in xorg-server package in Ubuntu:
New
Bug description:
environment:
- XPS-13-938
- connect 5G ac wifi
- disabled suspend in power setting
- disabled blank screen in power setting
steps:
- play 4k video by chrome on youtube[1] overnight
symptom:
- after about 8 hours, the screen is black and keyboard and mouse can not
wake up screen.
- the audio of 4K video is still playing, I can hear that when screen is
black.
- magic key still work, so I can reboot system by magic key.
- a repeat error message in syslog:
"
Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW)
modeset(0): Page flip failed: Invalid argument
Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE)
modeset(0): present flip failed
"
[1] https://www.youtube.com/watch?v=pkKBXH2qc_I&t=11701s
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-1047.52-oem 4.15.18
Uname: Linux 4.15.0-1047-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 24 09:47:59 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:08af]
InstallationDate: Installed on 2019-07-20 (3 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: Dell Inc. XPS 13 9380
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1047-oem
root=UUID=77efb06b-1ce6-4749-a131-67f57aa8b21b ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
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