Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841673 Title: GNOME Shell crashed Status in gnome-shell package in Ubuntu: Incomplete Bug description: Photo of the problem: https://photos.app.goo.gl/D8PfrYnG2dt4B6N97 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.33.91-1ubuntu1 ProcVersionSignature: Ubuntu 5.2.0-13.14-generic 5.2.8 Uname: Linux 5.2.0-13-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Aug 28 00:04:20 2019 DisplayManager: gdm3 InstallationDate: Installed on 2019-08-25 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190819) ProcEnviron: LANGUAGE=ru_UA:ru PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_UA.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.33.91-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1841673/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp