apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1843927/+attachment/5289579/+files/CurrentDmesg.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1843927 Title: HDMI monitor not detected [AMD Ryzen 5 with Radeon Vega 8] Status in xorg-server package in Ubuntu: Incomplete Bug description: I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor. No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work. I have attached the graphics driver logs ========================================================================== cat /var/log/gpu-manager.log log_file: /var/log/gpu-manager.log last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot can't access /run/u-d-c-nvidia-was-loaded file can't access /opt/amdgpu-pro/bin/amdgpu-pro-px Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms Is nvidia loaded? no Was nvidia unloaded? no Is nvidia blacklisted? no Is intel loaded? no Is radeon loaded? no Is radeon blacklisted? no Is amdgpu loaded? no Is amdgpu blacklisted? no Is amdgpu versioned? no Is amdgpu pro stack? no Is nouveau loaded? no Is nouveau blacklisted? no Is nvidia kernel module available? no Is amdgpu kernel module available? no Vendor/Device Id: 1002:67ef BusID "PCI:1@0:0:0" Is boot vga? no Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver The device is not bound to any driver. Vendor/Device Id: 1002:15d8 BusID "PCI:5@0:0:0" Is boot vga? yes Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver The device is not bound to any driver. Error : Failed to open /dev/dri Error : Failed to open /dev/dri Error : Failed to open /dev/dri Error : Failed to open /dev/dri Does it require offloading? no last cards number = 2 Has amd? yes Has intel? no Has nvidia? no How many cards? 2 Has the system changed? No Unsupported discrete card vendor: 1002 Nothing to do ============================================================================== sudo lshw -C display *-display UNCLAIMED description: Display controller product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560] vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@0000:01:00.0 version: e5 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi cap_list configuration: latency=0 resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff *-display UNCLAIMED description: VGA compatible controller product: Picasso vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@0000:05:00.0 version: c2 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix vga_controller bus_master cap_list configuration: latency=0 resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff ********************************************************************************* QUESTIONS 1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port 2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work. I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CompositorRunning: None DistUpgraded: Fresh install DistroCodename: disco DistroRelease: Ubuntu 19.04 DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1] Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1] InstallationDate: Installed on 2019-07-26 (54 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY NonfreeKernelModules: wl Package: xorg-server (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21 Tags: disco ubuntu Uname: Linux 5.0.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/27/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX505DY.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX505DY dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF Gaming dmi.product.name: TUF Gaming FX505DY_FX505DY dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CompositorRunning: None DistUpgraded: Fresh install DistroCodename: disco DistroRelease: Ubuntu 19.04 DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1] Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1] InstallationDate: Installed on 2019-07-26 (54 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY NonfreeKernelModules: wl Package: xorg-server (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21 Tags: disco ubuntu Uname: Linux 5.0.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/27/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX505DY.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX505DY dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF Gaming dmi.product.name: TUF Gaming FX505DY_FX505DY dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CompositorRunning: None DistUpgraded: Fresh install DistroCodename: disco DistroRelease: Ubuntu 19.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1] Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1] InstallationDate: Installed on 2019-07-26 (54 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY NonfreeKernelModules: wl Package: xorg-server (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21 Tags: disco ubuntu Uname: Linux 5.0.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/27/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX505DY.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX505DY dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF Gaming dmi.product.name: TUF Gaming FX505DY_FX505DY dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CompositorRunning: None DistUpgraded: Fresh install DistroCodename: disco DistroRelease: Ubuntu 19.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1] Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1] InstallationDate: Installed on 2019-07-26 (54 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY NonfreeKernelModules: wl Package: xorg-server (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21 Tags: disco ubuntu Uname: Linux 5.0.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/27/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX505DY.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX505DY dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF Gaming dmi.product.name: TUF Gaming FX505DY_FX505DY dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1843927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
