Hi, So from what I understand, you are able to log into https://login.ubuntu.com with a browser, correct?
This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service (it could be a connectivity problem since it says "something went wrong"). Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help: If you need help with general Ubuntu issues you have two main choices. The first is to rely on free support provided by the Ubuntu community. For this please visit https://www.ubuntu.com/support/community-support or post your questions directly in http://askubuntu.com/ or https://ubuntuforums.org/. The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https://www.ubuntu.com/support. I hope this helps you find a solution to your issue. Regardless, I've moved the bug to the project that owns the dialog that's giving you the error (gnome-control-center) to see if that project's developers have more ideas. ** Project changed: canonical-identity-provider => gnome-control-center (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1845660 Title: on longin: shows wrong info, reset password: shows wrong info. This happens each login attempt. Status in gnome-control-center package in Ubuntu: Incomplete Bug description: As far as I can remember this is what happens every time I attempt to login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1845660/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
