It looks like you might have an old, incompatible version of the
enigmail extension installed.
Can you share the output of `apt policy enigmail` ?
If you open the extensions settings and check out the details for
enigmail, what version is displayed?
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1846882
Title:
Thunderbird crashes when clicking on menu item
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird 1:68.1.1+build1-0ubuntu1 On Ubuntu 19.10 fully updated.
When writing an email, upon clicking on Enigmail in the menu bar,
Thunderbird crashes.
I contacted Enigmail’s lead dev about the issue who wrote:
"…but even if the crash is initiated by Enigmail, the cause is
certainly in Thunderbird. Enigmail is purely JavaScript and XUL - and by
definition of the programming languages, these two cannot crash
Thunderbird."
I tried Thunderbird 68.1.1 from Mozilla’s site, and can’t
reproduce the problem with it.
Here is Thunderbird’s log upon crashing:
AdapterDeviceID: 0x1912
AdapterDriverVendor: mesa/i965
AdapterDriverVersion: 19.3.0.0
AdapterVendorID: 0x8086
Add-ons:
%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.1.1,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:2.1.2,antidote7_linux_thunderbird_102%40druide.com:10.1.30,en-CA%40dictionaries.addons.mozilla.org:3.1.0,fr-dicollecte%40dictionaries.addons.mozilla.org:6.3.1webext,wetransfer%40extensions.thunderbird.net:2.0.0,thunderbird-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,langpack-fr%40thunderbird.mozilla.org:68.0,wetransfer%40extensions.thunderbird.net:2.0.0
BuildID: 20191001201558
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1570225903
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1570020285
IsWayland: 0
Notes: Ubuntu Eoan Ermine (development
branch)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 383
StartupCrash: 0
StartupTime: 1570225565
ThreadIdNameMapping: 20357:"Gecko_IOThread",20358:"JS
Watchdog",20359:"JS Helper",20360:"JS Helper",20361:"JS
Helper",20362:"JS Helper",20363:"Link Monitor",20364:"Socket
Thread",20372:"Timer",20373:"Cache2
I/O",20375:"DataStorage",20376:"Cookie",20379:"GMPThread",20380:"Worker
Launcher",20381:"SoftwareVsyncThread",20382:"Compositor",20383:"ImgDecoder
#1",20384:"ImageIO",20390:"ImageBridgeChild",20391:"IPDL
Background",20392:"DOM Worker",20394:"HTML5
Parser",20397:"StyleThread#1",20396:"StyleThread#0",20398:"StyleThread#2",20401:"mozStorage
#1",20407:"localStorage DB",20408:"ImgDecoder #2",20410:"Cache
I/O",20411:"DNS Resolver #1",20412:"URL Classifier",20413:"Classifier
Update",20415:"QuotaManager IO",20426:"DNS Resolver #2",20427:"DNS
Resolver #3",20429:"ImgDecoder #3",20439:"mozStorage #3",20452:"DOM
Worker",20467:"mozStorage #5",20468:"mozStorage #6",20469:"mozStorage
#7",20479:"DOM Worker",20500:"mozStorage #8",27048:"StreamTrans #18",
Throttleable: 1
UptimeTS: 337.7284093
Vendor:
Version: 68.1.1
useragent_locale: fr
This is what I get when running Thunderbird from the console and after
the crash occurred:
1570277554871 addons.xpi WARN Can't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277554912 addons.xpi-utils WARN updateMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
updateMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2821
updateExistingAddon()@resource://gre/modules/addons/XPIDatabase.jsm:3036
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3125
checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:2946
startup()@resource://gre/modules/addons/XPIProvider.jsm:2406
callProvider()@resource://gre/modules/AddonManager.jsm:213
_startProvider()@resource://gre/modules/AddonManager.jsm:649
startup()@resource://gre/modules/AddonManager.jsm:873
startup()@resource://gre/modules/AddonManager.jsm:3469
observe()@resource://gre/modules/addonManager.js:70
1570277554913 addons.xpi-utils WARN Could not uninstall invalid
item from locked install location
1570277555077 addons.xpi-utils WARN addMetadata: Add-on
messagingm...@mozilla.com is invalid: Error: File
/usr/lib/thunderbird/extensions/messagingm...@mozilla.com.xpi does not contain
a valid manifest(resource://gre/modules/addons/XPIInstall.jsm:666:11) JS Stack
trace: loadmanif...@xpiinstall.jsm:666:11
awaitprom...@xpiprovider.jsm:228:15
syncloadmanif...@xpiinstall.jsm:746:22
addmetad...@xpidatabase.jsm:2710:32
processfilechan...@xpidatabase.jsm:3150:26
checkforchan...@xpiprovider.jsm:2946:55
star...@xpiprovider.jsm:2406:12
callprovi...@addonmanager.jsm:213:31
_startprovi...@addonmanager.jsm:649:5
star...@addonmanager.jsm:873:14
star...@addonmanager.jsm:3469:26
obse...@addonmanager.js:70:29
1570277555077 addons.xpi-utils WARN Could not uninstall invalid
item from locked install location
1570277555097 addons.xpi WARN Failed to parse recommendation:
TypeError: NetworkError when attempting to fetch
resource.(resource://gre/modules/addons/XPIProvider.jsm:228:15) JS Stack trace:
awaitprom...@xpiprovider.jsm:228:15
syncloadmanif...@xpiinstall.jsm:746:22
addmetad...@xpidatabase.jsm:2710:32
processfilechan...@xpidatabase.jsm:3150:26
checkforchan...@xpiprovider.jsm:2946:55
star...@xpiprovider.jsm:2406:12
callprovi...@addonmanager.jsm:213:31
_startprovi...@addonmanager.jsm:649:5
star...@addonmanager.jsm:873:14
star...@addonmanager.jsm:3469:26
obse...@addonmanager.js:70:29
1570277555117 addons.xpi WARN Failed to parse recommendation:
TypeError: NetworkError when attempting to fetch
resource.(resource://gre/modules/addons/XPIProvider.jsm:228:15) JS Stack trace:
awaitprom...@xpiprovider.jsm:228:15
syncloadmanif...@xpiinstall.jsm:746:22
addmetad...@xpidatabase.jsm:2710:32
processfilechan...@xpidatabase.jsm:3150:26
checkforchan...@xpiprovider.jsm:2946:55
star...@xpiprovider.jsm:2406:12
callprovi...@addonmanager.jsm:213:31
_startprovi...@addonmanager.jsm:649:5
star...@addonmanager.jsm:873:14
star...@addonmanager.jsm:3469:26
obse...@addonmanager.js:70:29
console.log: WebExtensions: Loading packed extension from
/home/ao/.thunderbird/49muedgc.default-release/extensions/antidote7_linux_thunderbird_...@druide.com.xpi
console.log: WebExtensions: Loading packed extension from
/home/ao/.thunderbird/49muedgc.default-release/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi
console.log: WebExtensions: Loading add-on preferences from
/home/ao/.thunderbird/49muedgc.default-release/extensions/antidote7_linux_thunderbird_...@druide.com.xpi
console.log: WebExtensions: Firing profile-after-change listeners for
antidote7_linux_thunderbird_...@druide.com
console.log: WebExtensions: Loading add-on preferences from
/home/ao/.thunderbird/49muedgc.default-release/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi
console.log: WebExtensions: Firing profile-after-change listeners for
{e2fda1a4-762b-4020-b5ad-a41df1933103}
[calBackendLoader] Using Thunderbird's builtin libical backend
1570277556974 addons.xpi WARN Can't get modified time of
/usr/lib/thunderbird/features/wetrans...@extensions.thunderbird.net
1570277556976 addons.xpi-utils WARN addMetadata: Add-on
wetrans...@extensions.thunderbird.net is invalid: [Exception... "Component
returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)
[nsIFile.isFile]" nsresult: "0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST)"
location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: get ::
line 235" data: no] Stack trace:
get()@resource://gre/modules/addons/XPIInstall.jsm:235
syncLoadManifest()@resource://gre/modules/addons/XPIInstall.jsm:745
addMetadata()@resource://gre/modules/addons/XPIDatabase.jsm:2710
processFileChanges()@resource://gre/modules/addons/XPIDatabase.jsm:3150
getNewSideloads()@resource://gre/modules/addons/XPIProvider.jsm:2982
1570277556976 addons.xpi-utils WARN Could not uninstall invalid
item from locked install location
1570277556977 addons.xpi-utils WARN addMetadata: Add-on
messagingm...@mozilla.com is invalid: Error: File
/usr/lib/thunderbird/extensions/messagingm...@mozilla.com.xpi does not contain
a valid manifest(resource://gre/modules/addons/XPIInstall.jsm:666:11) JS Stack
trace: loadmanif...@xpiinstall.jsm:666:11
awaitprom...@xpiprovider.jsm:228:15
syncloadmanif...@xpiinstall.jsm:746:22
addmetad...@xpidatabase.jsm:2710:32
processfilechan...@xpidatabase.jsm:3150:26
getnewsidelo...@xpiprovider.jsm:2982:28
1570277556978 addons.xpi-utils WARN Could not uninstall invalid
item from locked install location
JavaScript error: chrome://antidote/content/AntidoteThunderbird.js, line 370:
TypeError: antidoteToolbaritem is null
ExceptionHandler::GenerateDump cloned child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...
16676
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: thunderbird 1:68.1.1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ao 4465 F.... pulseaudio
/dev/snd/controlC1: ao 4465 F.... pulseaudio
BuildID: 20191001201558
Channel: Unavailable
CurrentDesktop: Unity:Unity7:ubuntu
Date: Sat Oct 5 07:58:22 2019
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:1141
DefaultProfilePrefSources: prefs.js
DefaultProfilePrefs:
extensions.lastAppVersion: "68.1.1" (prefs.js)
network.cookie.prefsMigrated: true (prefs.js)
places.history.expiration.transient_current_max_pages: 104858 (prefs.js)
security.sandbox.plugin.tempDirSuffix:
"377125c4-4b7d-4bd3-b88f-e5c78fb2ce9a" (prefs.js)
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
# Include files from /etc/network/interfaces.d:
source-directory /etc/network/interfaces.d
MostRecentCrashID: bp-8063cd4e-3a7c-4dc2-8d71-c82760191005
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:1141
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 (Default) - LastVersion=68.1.1/20191001201558
Profile0 - LastVersion=68.1.1/20190924105435 (Out of date)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-8063cd4e-3a7c-4dc2-8d71-c82760191005
bp-e5a5e5ca-6834-4689-91b4-6f8480191005
bp-5abd6d5d-8855-4365-938f-45e5d0191004
bp-056fa603-f786-462c-9fe0-2293a0191004
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3801
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII GENE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3801:bd03/14/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIGENE:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.default.apport: [modified]
mtime.conffile..etc.default.apport: 2019-07-16T09:15:07.419255
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1846882/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
