Thank you for your bug report. Could you add your 'journalctl -b 0' log after
getting the issue?
Is the user indicated in the auth dialog your user or another one?
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1852701
Title:
Authentication error after switching users
Status in gnome-software package in Ubuntu:
Incomplete
Bug description:
I have multiple users on my Ubuntu machine.
When another user than me uses its account, and then I switch back to mine, I
get a prompt :Authentication needed to refresh the system repositories
at this point my password (I am admin/sudo) is always rejected.
if I cancel it asks again for authentication.
Nothing is accesible while this prompt is present.
I've noticed that a workaround is to cancel multiple times (sometimes 2,
sometimes +50 !), the system becomes progressively available.
This was already present in my previous releases (19.04 / 18/10, ...)
Ubuntu 19.10
gnome-software 3.30.6-2ubuntu10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu10
ProcVersionSignature: Ubuntu 5.3.0-22.24-generic 5.3.7
Uname: Linux 5.3.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 15 08:22:15 2019
InstallationDate: Installed on 2017-03-26 (963 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.30.6-2ubuntu10
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to eoan on 2019-10-28 (17 days ago)
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