Are you able to fully update the machine, reproduce the crash and create a fresh report? That might be easier to debug.
** Tags added: eoan ** Summary changed: - JS ERROR: TypeError: malformed UTF-8 character sequence at offset 0 and segfault + JS ERROR: TypeError: malformed UTF-8 character sequence at offset 0 and segfault in _filterKeybinding:windowManager.js:1825 from invoke_handler() from process_event() from process_special_modifier_key() -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1851528 Title: JS ERROR: TypeError: malformed UTF-8 character sequence at offset 0 and segfault in _filterKeybinding:windowManager.js:1825 from invoke_handler() from process_event() from process_special_modifier_key() Status in GNOME Shell: New Status in gnome-shell package in Ubuntu: Triaged Bug description: I was trying to bring my Firefox window to front by pressing Super+2 (it's my second pinned launcher), and gnome-shell crashed. journalctl shows this: lapkr. 06 16:38:58 blynas gnome-shell[3417]: JS ERROR: TypeError: malformed UTF-8 character sequence at offset 0 _filterKeybinding@resource:///org/gnome/shell/ui/windowManager.js:1825:43 lapkr. 06 16:38:58 blynas gnome-shell[3417]: GNOME Shell crashed with signal 11 lapkr. 06 16:38:58 blynas gnome-shell[3417]: == Stack trace for context 0x56068fb2e3e0 == I have a crash dump in /var/crash/, but apport thinks it's unreportable because my rygel was out of date. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1851528/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp