apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1855584/+attachment/5310929/+files/UdevDb.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1855584 Title: [Hasee NH50_70_55_58_ED,EDQ] pulseaudio: sometimes generate eternal white noise even reboot to Windows OS Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: New Bug description: This problem seems begin from ubuntu 19.04. Sometimes after login, headphone outputs white noise only, speaker does not work. Nothing can play music with the noise. The noise is impossible to stop except POWEROFF the PC. Rebooting cannot stop it, the noise keeps even reboot into Windows OS. In Windows OS, headphone still white noise, after unplugging headphone, the speaker does not work, too. It works fine in Windows OS. If I remove pulseaudio, only use ALSA. It also works stable. (But now... firefox do not support ALSA, chromium-snap do not support ALSA too...) It seems pulseaudio killed the sound card... The problem appears randomly, I do not know how to reproduce. sorry... ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: aya 5434 F.... pulseaudio /dev/snd/controlC0: aya 5434 F.... pulseaudio Date: Sun Dec 8 19:51:02 2019 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/16/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.05RHZX1 dmi.board.asset.tag: Tag 12345 dmi.board.name: NH50_70_55_58_ED,EDQ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NH50_70_55_58_ED,EDQ dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: aya 1796 F.... pulseaudio /dev/snd/controlC1: aya 1796 F.... pulseaudio DistroRelease: Ubuntu 20.04 MachineType: HASEE Computer NH50_70_55_58_ED,EDQ NonfreeKernelModules: nvidia_modeset nvidia Package: pulseaudio 1:13.0-1ubuntu1 PackageArchitecture: amd64 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=deda3529-9822-4f34-9103-f54a6a63d681 ro ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.3.0-24-generic N/A linux-backports-modules-5.3.0-24-generic N/A linux-firmware 1.184 Tags: focal Uname: Linux 5.3.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/16/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.05RHZX1 dmi.board.asset.tag: Tag 12345 dmi.board.name: NH50_70_55_58_ED,EDQ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NH50_70_55_58_ED,EDQ dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1855584/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
