This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1853440

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1853440

Title:
  Volume either 0 or 100% on Lenovo X1 Carbon G7

Status in gnome-shell package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Volume increasing or decreasing doesn't work. 
  I can only toggle sound on (= 100%) and off (= 0%).

  What I found out is that the Master channel seems to have no effect
  for volume adjustments, but the PCM channel does. If the sound is
  muted, PCM is set to 0 and therefore the sound is toggled off, but
  when I increase the sound a bit, PCM jumps straight to 100, causing
  the speakers to be very load.

  I have attached alsa-info output.

  System environment:
  Pop!_OS 19.10
  Release: 19.10

  Alsa-Version:
  alsa-base: 1.0.25

  Sound Card:
  HDA-Intel
  Codec: Realtek ALC285
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: pop:GNOME
  DisplayManager: gdm3
  DistroRelease: Pop!_OS 19.10
  Package: linux
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 
5.3.0-22.24+system76~1573659475~19.10~26b2022-generic 5.3.7
  RelatedPackageVersions: mutter-common 
3.34.1+git20191107-1ubuntu1~19.10.1pop0~1573683812~19.10~50e928a
  Tags: third-party-packages eoan
  Uname: Linux 5.3.0-22-generic x86_64
  UnreportableReason: This is not an official Pop!_OS package. Please remove 
any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1853440/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to