** Changed in: firefox (Ubuntu) Status: New => Confirmed ** Changed in: firefox (Ubuntu) Assignee: (unassigned) => Olivier Tilloy (osomon)
** Changed in: firefox (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1856707 Title: apport-collect crashes when collecting firefox information Status in firefox package in Ubuntu: Confirmed Bug description: Whenever I attempt to run "apport-collect -p firefox" and then put in a bug report ID, the apport collection runs, but then crashes with the following: ERROR: hook /usr/share/apport/package-hooks/source_firefox.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 205, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/package-hooks/source_firefox.py", line 1386, in add_info if (profile.current or profile.default) and profile.addon_compat_check_disabled: File "/usr/share/apport/package-hooks/source_firefox.py", line 1227, in addon_compat_check_disabled is_nightly = re.sub(r'^[^\.]+\.[0-9]+([a-z0-9]*).*', r'\1', self.last_version) == 'a1' File "/usr/lib/python3.7/re.py", line 192, in sub return _compile(pattern, flags).sub(repl, string, count) TypeError: expected string or bytes-like object As a result, apport is unable to collect certain kinds of information. This can be reproduced by simply running apport-collect for firefox (the ubuntu default version) Description: Ubuntu 19.10 Release: 19.10 apport: Installed: 2.20.11-0ubuntu8.2 Candidate: 2.20.11-0ubuntu8.2 Version table: *** 2.20.11-0ubuntu8.2 500 500 http://us.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu eoan-updates/main i386 Packages 500 http://security.ubuntu.com/ubuntu eoan-security/main amd64 Packages 500 http://security.ubuntu.com/ubuntu eoan-security/main i386 Packages 100 /var/lib/dpkg/status 2.20.11-0ubuntu8 500 500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu eoan/main i386 Packages firefox: Installed: 71.0+build5-0ubuntu0.19.10.1 Candidate: 71.0+build5-0ubuntu0.19.10.1 Version table: *** 71.0+build5-0ubuntu0.19.10.1 500 500 http://us.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu eoan-security/main amd64 Packages 100 /var/lib/dpkg/status 69.0.3+build1-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: apport 2.20.11-0ubuntu8.2 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 ApportLog: ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CrashReports: 600:118:124:37:2019-12-15 15:50:26.592426486 -0500:2019-12-15 15:39:57.663061956 -0500:/var/crash/_usr_bin_gnome-font-viewer.1000.uploaded 644:0:124:0:2019-12-15 15:50:24.620455221 -0500:2019-12-15 15:50:24.620455221 -0500:/var/crash/_usr_bin_gnome-font-viewer.1000.upload CurrentDesktop: ubuntu:GNOME Date: Tue Dec 17 08:25:29 2019 InstallationDate: Installed on 2019-11-20 (26 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 BuildID: 20191205203726 CurrentDesktop: ubuntu:GNOME DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:722 DefaultProfileThemes: extensions.sqlite corrupt or missing DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-20 (26 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Package: firefox 71.0+build5-0ubuntu0.19.10.1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=71.0/20191205203726 (In use) Tags: eoan Uname: Linux 5.3.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1856707/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp