*** This bug is a duplicate of bug 1860387 *** https://bugs.launchpad.net/bugs/1860387
Public bug reported: New info for https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860387 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.3.0-050300-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 3395 F.... pulseaudio /dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio /dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio CurrentDesktop: XFCE Date: Tue Feb 4 10:33:09 2020 InstallationDate: Installed on 2020-01-20 (14 days ago) InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 3395 F.... pulseaudio /dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio /dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [ZenBook UX534FTC_UX534FT, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX534FTC.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX534FTC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX534FTC_UX534FT dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic ** This bug has been marked a duplicate of bug 1860387 [Asus ZenBook UX534FTC, Realtek ALC294, Mic, Internal] No sound at all -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1861781 Title: [ZenBook UX534FTC_UX534FT, Realtek ALC294, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: New info for https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860387 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.3.0-050300-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 3395 F.... pulseaudio /dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio /dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio CurrentDesktop: XFCE Date: Tue Feb 4 10:33:09 2020 InstallationDate: Installed on 2020-01-20 (14 days ago) InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 3395 F.... pulseaudio /dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio /dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [ZenBook UX534FTC_UX534FT, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX534FTC.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX534FTC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX534FTC_UX534FT dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1861781/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp