This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1865170 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-session in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp