This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1865170

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-session in Ubuntu.
https://bugs.launchpad.net/bugs/1865170

Title:
  lid close simply turns off laptop screen

Status in gnome-session package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
  ubuntu-session version: 3.28.1-0ubuntu3
  Expected behavior: On laptop screen close, system should suspend
  Actual behavior: On laptop screen close, laptop screen disabled

  Previously, I triggered 'suspend when laptop lid is closed' in gnome-
  tweaks. This worked fine until about 2-3 days ago, when I came back to
  work with a dead laptop (I don't charge overnight, usually, but I do
  use a dock at work). Now, whenever I close my laptop screen, it
  doesn't trigger sleep - instead, it simply disables the laptop screen,
  resulting in my external monitor being used as the only output screen.
  Once I re-open my laptop, the laptop screen is re-enabled as the
  primary monitor.

  This happens regardless of connection to my dock. I tested this by
  unplugging my laptop, closing it, letting it sit for 3 minutes, then
  re-opening it. While the laptop was closed, fans still ran. When I re-
  opened my laptop, the lock screen didn't appear.

  Links to attempted fixes that didn't work:

  - 
https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
  - 
https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
  - 
https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
  - 
https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid

  Results of attempted fixes:
  - mem_sleep: no behavior change (files correctly modified)
  - pm-hibernate: first run, hangs until I kill the process. future runs result 
in exit code 1.
  - update bios: already on latest bios
  - logind.conf: no behavior change
  - gnome tweaks: no behavior change

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-session 3.28.1-0ubuntu3
  ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
  Uname: Linux 4.15.0-1073-oem x86_64
  ApportVersion: 2.20.9-0ubuntu7.11
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Feb 28 10:23:52 2020
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
  InstallationDate: Installed on 2020-01-08 (51 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/usr/bin/zsh
  SourcePackage: gnome-session
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to