Hi Colton, thanks for testing it! It looks like the kernel correctly
receives and delivers the ACPI events, but then it fails to perform the
actual suspend to mem.

Can you try one more test?

 echo 1 > /sys/power/pm_debug_messages
 echo 0 > /sys/power/pm_async
 echo mem > /sys/power/state

The first setting simply increases the PM debugging level (...and
hopefully we can get more info from dmesg -w).

The second one disables the asynchronous execution of the PM suspend and
resume callbacks. If the problem is a race condition in some of those
callbacks, this should prevent the race.

Thanks.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-session in Ubuntu.
https://bugs.launchpad.net/bugs/1865170

Title:
  lid close simply turns off laptop screen

Status in gnome-session package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
  ubuntu-session version: 3.28.1-0ubuntu3
  Expected behavior: On laptop screen close, system should suspend
  Actual behavior: On laptop screen close, laptop screen disabled

  Previously, I triggered 'suspend when laptop lid is closed' in gnome-
  tweaks. This worked fine until about 2-3 days ago, when I came back to
  work with a dead laptop (I don't charge overnight, usually, but I do
  use a dock at work). Now, whenever I close my laptop screen, it
  doesn't trigger sleep - instead, it simply disables the laptop screen,
  resulting in my external monitor being used as the only output screen.
  Once I re-open my laptop, the laptop screen is re-enabled as the
  primary monitor.

  This happens regardless of connection to my dock. I tested this by
  unplugging my laptop, closing it, letting it sit for 3 minutes, then
  re-opening it. While the laptop was closed, fans still ran. When I re-
  opened my laptop, the lock screen didn't appear.

  Links to attempted fixes that didn't work:

  - 
https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
  - 
https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
  - 
https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
  - 
https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid

  Results of attempted fixes:
  - mem_sleep: no behavior change (files correctly modified)
  - pm-hibernate: first run, hangs until I kill the process. future runs result 
in exit code 1.
  - update bios: already on latest bios
  - logind.conf: no behavior change
  - gnome tweaks: no behavior change

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-session 3.28.1-0ubuntu3
  ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
  Uname: Linux 4.15.0-1073-oem x86_64
  ApportVersion: 2.20.9-0ubuntu7.11
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Feb 28 10:23:52 2020
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
  InstallationDate: Installed on 2020-01-08 (51 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/usr/bin/zsh
  SourcePackage: gnome-session
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  colton     4205 F.... pulseaudio
   /dev/snd/controlC0:  colton     4205 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2020-01-08 (53 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
  MachineType: Dell Inc. XPS 13 7390
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem 
root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-1073-oem N/A
   linux-backports-modules-4.15.0-1073-oem  N/A
   linux-firmware                           1.173.15
  Tags:  bionic
  Uname: Linux 4.15.0-1073-oem x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare 
sudo
  _MarkForUpload: True
  dmi.bios.date: 11/25/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.0
  dmi.board.name: 0377MH
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 7390
  dmi.sys.vendor: Dell Inc.

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