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** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1200820 Title: [MS-7693, Realtek ALC892, Green Line Out, Rear] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Brand new homebuilt AMD64 XL "Black" edition 3.8 GHz Quad-Core Geforce 610 1024 DDR3 RAM MSI 970A[A | S]-G46 Mainboard 4GB Patriot RAM 125 GB SSD Booted off previously installed ubuntu-studio 13.04 that is experiencing "dropped to login screen" crash (NVIDIA/Ubuntu known issue) intermittently Apport troubleshooter appeared while playing a .mov file using xine - no issues with video playback, but absolutely no audio. to be fair, user is attempting to configure jack with a firewire device so no audio in this case was, while unfortunate, not completely unexpected. Thank you for having such great software that reports bugs so proactively! ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-26.18-lowlatency 3.8.13.2 Uname: Linux 3.8.0-26-lowlatency x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: rodney 2855 F.... pulseaudio /dev/snd/controlC0: rodney 2855 F.... pulseaudio /dev/snd/seq: rodney 2801 F.... hydrogen Date: Fri Jul 12 18:49:03 2013 InstallationDate: Installed on 2013-07-07 (5 days ago) InstallationMedia: Ubuntu-Studio 13.04 "Raring Ringtail" - Release amd64 (20130424) MarkForUpload: True PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful Symptom_Card: Built-in Audio - HDA ATI SB Symptom_Jack: Green Line Out, Rear Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [MS-7693, Realtek ALC892, Green Line Out, Rear] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/15/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V2.3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A-G46 (MS-7693) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.3:bd03/15/2013:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7693 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1200820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp