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** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/986093 Title: New install, no sound at all. Checked mixer volume. Newbie User.[VGN- AR21S, SigmaTel CXD9872AKD, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: I'm new to Linux/Ubuntu. A fresh install on my laptop and have no sound or working mic input. Tried the steps in the help doc and it didn't work. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: alsa-base 1.0.24+dfsg-0ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: james 1741 F.... pulseaudio /dev/snd/pcmC1D0c: james 1741 F...m pulseaudio /dev/snd/controlC0: james 1741 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xd2300000 irq 47' Mixer name : 'SigmaTel CXD9872AKD' Components : 'HDA:83847664,104d1300,00100201 HDA:14f12bfa,104d0200,00090000' Controls : 18 Simple ctrls : 10 Card1.Amixer.info: Card hw:1 'SAA7134'/'saa7133[0] at 0xd2006800 irq 22' Mixer name : 'SAA7134 Mixer' Components : '' Controls : 6 Simple ctrls : 3 Date: Fri Apr 20 10:21:05 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed Symptom_Card: Internal Audio - HDA Intel Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [VGN-AR21S, SigmaTel CXD9872AKD, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/25/2007 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: R0200J6 dmi.board.asset.tag: Reserved dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: Reserved dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0200J6:bd01/25/2007:svnSonyCorporation:pnVGN-AR21S:pvr01:rvnSonyCorporation:rnVAIO:rvrReserved:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: VGN-AR21S dmi.product.version: 01 dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/986093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp