Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1866222 Title: GNOME Shell crashed with signal 11 Status in gnome-shell package in Ubuntu: Incomplete Bug description: gnome-shell has crashed twice on me today. Unfortunately there's nothing in /var/crash. There's nothing in the journalctl log prior to the crash that explains it. I've attached a log of everything between when the crash happened and when I logged back in (though I suspect most of it is not relevant). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.35.91-1ubuntu2 ProcVersionSignature: Ubuntu 5.4.0-17.21-generic 5.4.22 Uname: Linux 5.4.0-17-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 13:04:21 2020 DisplayManager: gdm3 InstallationDate: Installed on 2019-08-16 (201 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-01-31 (34 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866222/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp