Please run: apport-collect 1866933
now that the bug has been assigned to the correct package. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Summary changed: - Xorg freeze + Gnome Shell freeze ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1866933 Title: Gnome Shell freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: when I click on the Activities button and try to start an application my X session freezes. I can move the mouse around and bring up the dock on the side of the screen, but no windows will come up. This problem does not come up if I open applications from the applications menu, dock, or terminal. I can only solve it by logging out and logging back in. Description: Ubuntu Focal Fossa (development branch) Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu20 Architecture: amd64 BootLog: CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Mar 10 20:12:16 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed EcryptfsInUse: Yes ExtraDebuggingInterest: Yes, including running git bisection searches GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Iris Graphics 540 [8086:2063] InstallationDate: Installed on 2017-10-19 (873 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.vendor: Intel Corp. dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102 dmi.board.asset.tag: �[� dmi.board.name: NUC6i5SYB dmi.board.vendor: Intel corporation dmi.board.version: H81131-505 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct3:cvr: version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.100-4 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866933/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp