Thank you for taking the time to report this bug and helping to make
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help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
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** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1870338
Title:
freezes on boot
Status in Ubuntu:
Incomplete
Bug description:
My graphics driver in Intel® UHD Graphics 620 (Kabylake GT2).Randomly
when I start my system it freezes on boot screen.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 2 18:29:35 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 620 [1028:083f]
InstallationDate: Installed on 2020-03-26 (6 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.
Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 3576
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic
root=UUID=84a1d448-771c-483b-b554-a93ba329ff67 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.0
dmi.board.name: 0Y4H0F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.9.0:bd07/04/2019:svnDellInc.:pnInspiron3576:pvr:rvnDellInc.:rn0Y4H0F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3576
dmi.product.sku: 083F
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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