Public bug reported:

I have gnome-shell blocked, when I click on any part of the shell: dock, menu 
etc ... nothing happens. I can only switch between windows with alt + tab.
This is not the first time it happens, it has done so by replicating these 
steps: Virtual manager with OS started, taken the GNOME screenshot tool on 
Ubuntu (host), I select the screenshot (select area to be captured) I select a 
part of the screen on Virtual Manager, at this point the whole shell freezes, 
becomes non-clickable.

I hope the explanation is understandable and helpful to improve Ubuntu.
Thank you

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
Uname: Linux 5.4.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 21 12:53:28 2020
DisplayManager: gdm3
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1874049

Title:
  Gnome-shell block

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  I have gnome-shell blocked, when I click on any part of the shell: dock, menu 
etc ... nothing happens. I can only switch between windows with alt + tab.
  This is not the first time it happens, it has done so by replicating these 
steps: Virtual manager with OS started, taken the GNOME screenshot tool on 
Ubuntu (host), I select the screenshot (select area to be captured) I select a 
part of the screen on Virtual Manager, at this point the whole shell freezes, 
becomes non-clickable.

  I hope the explanation is understandable and helpful to improve
  Ubuntu. Thank you

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-shell 3.36.1-5ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
  Uname: Linux 5.4.0-25-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Apr 21 12:53:28 2020
  DisplayManager: gdm3
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1874049/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to