Thank you for your bug report. Could you add a 'journalctl -b 0' log after getting the issue and not the time where you tried the search?
** Changed in: gnome-software (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-software (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1875209 Title: Gnome software search is often stop working Status in gnome-software package in Ubuntu: Incomplete Bug description: Besides after each login the gnome-software works fine, after some condition (seems me that it happens after suspend, and keep suspended for some hours) the search does not works anymore, it keeps in an infinite loading. Also, the images in initial page doesn't load. When that happes, to go back to normal i have to kill the process (with "killall gnome-software" command), or logout and login again. $ lsb_release -rd Description: Ubuntu 19.10 Release: 19.10 $ apt-cache policy gnome-software gnome-software: Instalado: 3.30.6-2ubuntu10.19.10.0 Candidato: 3.30.6-2ubuntu10.19.10.1 Tabela de versão: 3.30.6-2ubuntu10.19.10.1 500 500 http://br.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages *** 3.30.6-2ubuntu10.19.10.0 100 100 /var/lib/dpkg/status 3.30.6-2ubuntu10 500 500 http://br.archive.ubuntu.com/ubuntu eoan/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-software 3.30.6-2ubuntu10.19.10.0 ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18 Uname: Linux 5.3.0-46-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 11:11:17 2020 InstallationDate: Installed on 2019-12-28 (120 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0 gnome-software-plugin-snap 3.30.6-2ubuntu10.19.10.0 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1875209/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp