I tested eog version 3.36.2-0ubuntu1 from focal-proposed: I can confirm that this version fixes the problem. I can now open HEIF/HEIC files again. Opening JPEG and PNG files also still works.
** Tags removed: verification-needed verification-needed-focal ** Tags added: verification-done verification-done-focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to eog in Ubuntu. https://bugs.launchpad.net/bugs/1873424 Title: 3.36.2 update include fix for custom loaders Status in Eye of GNOME: Unknown Status in eog package in Ubuntu: Fix Committed Status in eog source package in Focal: Fix Committed Bug description: * Impact That's the current GNOME stable update, including some fixes and translation updates https://gitlab.gnome.org/GNOME/eog/-/blob/gnome-3-36/NEWS * Test case The update is part of GNOME stable updates https://wiki.ubuntu.com/StableReleaseUpdates/GNOME Check that opening images is still working correctly * Regression potential There are some changes around the shortcut dialog, check that the correct actions are listed there --------------------------------- In Ubuntu 19.10 I was able to view HEIF/HEIC files in Eye of Gnome by installing an appropriate gdk-pixbuf loader. In Ubuntu 20.04 eog just shows the message "Could not load image <filename>. Unrecognized image file format". The HEIF gdk-pixbuf loader itself seems to work correctly, because gcpicview is able to display HEIF images even on Ubuntu 20.04. It's just eog that doesn't seem to use the loader anymore. I attached an example file 2020-04-11-14-45-361180.heic. This command works and displays the file: gpicview 2020-04-11-14-45-361180.heic This command shows the error message mentioned above: eog 2020-04-11-14-45-361180.heic Installed versions: eog: Installed: 3.36.1-1 Candidate: 3.36.1-1 Version table: *** 3.36.1-1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status heif-gdk-pixbuf: Installed: 1.6.1-1build1 Candidate: 1.6.1-1build1 Version table: *** 1.6.1-1build1 500 500 http://archive.ubuntu.com/ubuntu focal/universe amd64 Packages 100 /var/lib/dpkg/status libheif1: Installed: 1.6.1-1build1 Candidate: 1.6.1-1build1 Version table: *** 1.6.1-1build1 500 500 http://archive.ubuntu.com/ubuntu focal/universe amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/eog/+bug/1873424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
