OK this looks like a proper freeze, meaning nothing has crashed and nothing is logging about it. To move forward, please install 'openssh- server' so you are able to log into the machine from another machine and observe the freeze.
Please log in to the affected machine via ssh and during the freeze run: ps auxw > processes.txt and send us the resulting text file. While you are there please also run 'top' and check to see if any processes are using high CPU. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1876489 Title: Xorg freeze Status in xorg-server package in Ubuntu: Incomplete Bug description: I am dealing with freezing issues. When I did install Linux from a USB stick, it did freeze in the installation process, so I did the run installation in safe mode (taught changing drivers will help). After Linux is installed, So when I boot up ubuntu, it sometimes(70%) freezes after login, and also it sometimes freezes while I am using it. Sometimes I even can't get to log in before it stacks. Then I need to do a hard reset. Also sound sometimes is not working. I did try to change Nvidia drivers. First I did use 440 drivers. Problem with Nvidia 440 driver second monitor not detected. I did try change to xorg opensource driver it shows black screen after boot - Stops on vendor logo. At the moment I am using Nvidia 435 driver it is working, but freezes a lot. I did try to add nomodeset in grub file - GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset". Then built-in desktop freezes before login with hp logo, bet when I add a second display, Linux work on a second display. Also, in Nvidia settings when I set to performance mode, if I put a power saver, it uses integrated graphics(Intel HD 630), and the second monitor is not detected then. I did have ubuntu 19.04 and did work ok on this laptop, but I would like to use 20.04. Any suggestions? Thanks. I am booting dual boot with windows. Alos battery life is very bad, 3x times worse than windows. I am using TLP, but it doest seem to help a lot. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat May 2 19:58:35 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: nvidia, 390.132, 5.4.0-26-generic, x86_64: installed nvidia, 390.132, 5.4.0-28-generic, x86_64: installed virtualbox, 6.1.6, 5.4.0-26-generic, x86_64: installed virtualbox, 6.1.6, 5.4.0-28-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Continuously GpuHangReproducibility: I don't know GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company UHD Graphics 630 (Mobile) [103c:8519] NVIDIA Corporation GP107M [GeForce GTX 1050 Ti Mobile] [10de:1c8c] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company GP107M [GeForce GTX 1050 Ti Mobile] [103c:8519] InstallationDate: Installed on 2020-04-27 (4 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: HP HP Spectre x360 Convertible 15-df0xxx ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=0ccbd646-0752-4cae-98bb-f816acbd2666 ro recovery nomodeset SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.vendor: AMI dmi.bios.version: F.40 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8519 dmi.board.vendor: HP dmi.board.version: 11.72 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.40:bd11/27/2019:svnHP:pnHPSpectrex360Convertible15-df0xxx:pvr:rvnHP:rn8519:rvr11.72:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 15-df0xxx dmi.product.sku: 4UU78EA#ABD dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1876489/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
