Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
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risk for yourself.


** Summary changed:

- Ubuntu 20.04 - AOC HDMI Monitor
+ 3 times the system crashed and I had to do a hard reboot

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1878970

Title:
  3 times the system crashed and I had to do a hard reboot

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  This is a fresh install of Ubuntu 20.04 on a Dell Inspiron 5590.

  I've just bought a monitor AOC 22B1H and I'm using as a second monitor
  plugged in HDMI.

  For 3 times the system crashed and I had to do a hard reboot for no
  reason apparently.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/0000:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 15 15:02:09 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Intel Corporation UHD Graphics [8086:9b41] (rev 02) (prog-if 00 [VGA 
controller])
     Subsystem: Dell UHD Graphics [1028:0957]
     Subsystem: Dell GP108M [GeForce MX250] [1028:0957]
  InstallationDate: Installed on 2020-05-04 (11 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. Inspiron 5590
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=1a490b05-de14-4d4f-8795-c0fe269ac8cb ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/15/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.6.0
  dmi.board.name: 0XRXN9
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.6.0:bd03/15/2020:svnDellInc.:pnInspiron5590:pvr:rvnDellInc.:rn0XRXN9:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5590
  dmi.product.sku: 0957
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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