Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Summary changed: - Xorg crash + [prl_vid] Xorg crash ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1879039 Title: [prl_vid] Xorg crash Status in xorg-server package in Ubuntu: Incomplete Bug description: After Firefox crushes couldnt open any browser, no Firefox nor Chromium and I had to restart the OS. Ubuntu 19.10 is a guest OS on Parallels 15 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-53.47-generic 5.3.18 Uname: Linux 5.3.0-53-generic x86_64 NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_vid prl_tg ApportVersion: 2.20.11-0ubuntu8.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: X-Cinnamon Date: Sat May 16 12:17:36 2020 DistUpgraded: 2020-05-09 07:53:36,319 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: parallels-tools, 15.1.4.47270, 4.15.0-100-generic, x86_64: installed parallels-tools, 15.1.4.47270, 5.3.0-53-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Parallels, Inc. Accelerated Virtual Video Adapter [1ab8:4005] (prog-if 00 [VGA controller]) Subsystem: Parallels, Inc. Accelerated Virtual Video Adapter [1ab8:0400] InstallationDate: Installed on 2018-08-10 (644 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Parallels Software International Inc. Parallels Virtual Platform MonitorsUser.xml: <monitors version="2"><configuration><logicalmonitor><monitor><monitorspec><connector>Virtual1</connector><vendor>unknown</vendor><product>unknown</product><serial>unknown</serial></monitorspec><mode><width>1440</width><height>900</height><rate>59.988003</rate></mode></monitor><x>0</x><y>0</y><scale>1</scale><primary>yes</primary></logicalmonitor></configuration></monitors> ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-53-generic root=UUID=b214da3c-eaae-4adf-bfcc-c64b050618e8 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: Upgraded to eoan on 2020-05-09 (7 days ago) dmi.bios.date: 04/13/2020 dmi.bios.vendor: Parallels Software International Inc. dmi.bios.version: 15.1.4 (47270) dmi.board.name: Parallels Virtual Platform dmi.board.vendor: Parallels Software International Inc. dmi.board.version: None dmi.chassis.type: 9 dmi.chassis.vendor: Parallels Software International Inc. dmi.modalias: dmi:bvnParallelsSoftwareInternationalInc.:bvr15.1.4(47270):bd04/13/2020:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct9:cvr: dmi.product.family: Parallels VM dmi.product.name: Parallels Virtual Platform dmi.product.sku: Undefined dmi.product.version: None dmi.sys.vendor: Parallels Software International Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~19.10.3 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1879039/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp