Thank you, attached is a screenshot and also journal.txt.
Regards, Joe On 6/8/20 12:11 AM, Daniel van Vugt wrote: > This sounds like bug 1824874. To help us check that please: > > 1. Provide a screenshot or photo of the problem; and > > 2. After the dialog has appeared run: > > journalctl -b0 > journal.txt > > or if you had to reboot then run: > > journalctl -b-1 > prevboot.txt > > and attach the resulting text file here. > > > ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) > > ** Changed in: gnome-shell (Ubuntu) > Status: New => Incomplete > ** Attachment added: "Screenshot from 2020-06-08 14-02-35.png" https://bugs.launchpad.net/bugs/1882481/+attachment/5381742/+files/Screenshot%20from%202020-06-08%2014-02-35.png ** Attachment added: "journal.txt" https://bugs.launchpad.net/bugs/1882481/+attachment/5381743/+files/journal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1882481 Title: A dialog box stays on desktop and does not go away Status in gnome-shell package in Ubuntu: Incomplete Bug description: Upon rebooting, I get dialog box Authentication Required Authentication is required to start 'cups.service'. I can type in the password and click Authenticate, but then nothing happens. I can't see under the box. I can't move the box, can't cancel the dialog. But, I can click on where I know the underneath icon to be and that click is accepted and the program in question runs. It appears the display manager does not remove the image after it is done with the dialog. I have recently done a clean install of 20.04. There is a screenshot in this Stack Exchange post: https://askubuntu.com/questions/1242999/dialog-box-does-not-accept-input-stays-on-top-and-hides-everything-under-it-ub ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Jun 7 23:10:43 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: amdgpu, 3.3-19, 5.4.0-31-generic, x86_64: installed amdgpu, 3.3-19, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] [1002:67df] (rev e7) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] Radeon RX 580 [1462:8a92] InstallationDate: Installed on 2020-05-12 (26 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: System manufacturer System Product Name ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=ebb08f84-7501-4461-a5c4-c69c3c25d9b0 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/30/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0804 dmi.board.asset.tag: Default string dmi.board.name: ROG ZENITH EXTREME dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0804:bd11/30/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGZENITHEXTREME:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1882481/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
