** Description changed: + [ Impact ] + When I try to setup my fingerprint in gnome-control-center, I first have to choose which finger I would use, and when I press the "next" button, it crashes : "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". - For information, my fingerprint sensor is : - lsusb Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint Sensor + [ Test case ] + + With a fingerprint reader 138a:0050: + - Open gnome-control-center user-accounts + - Select the fingeprint row to enroll a finger + - Follow the procedure and the finger should be enrolled + - Verify with: + fprintd-list $USER + + [ Regression potential ] + + - The fingerprint is not read by the sensor + + + --- Ubuntu 20.04 gnome-control-center: - Installé : 1:3.36.1-1ubuntu5 - Candidat : 1:3.36.1-1ubuntu5 - Table de version : - *** 1:3.36.1-1ubuntu5 500 - 500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages - 100 /var/lib/dpkg/status + Installé : 1:3.36.1-1ubuntu5 + Candidat : 1:3.36.1-1ubuntu5 + Table de version : + *** 1:3.36.1-1ubuntu5 500 + 500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages + 100 /var/lib/dpkg/status - - What I expected to happen, is that everything works and that I can set up my finger for unlocking. + What I expected to happen, is that everything works and that I can set + up my finger for unlocking. What happened instead : it crashes with the information "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". - ProblemType: Bug - DistroRelease: Ubuntu 20.04 + ProblemType: BugDistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue May 12 22:00:30 2020 InstallationDate: Installed on 2020-05-11 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: - LANGUAGE=fr_BE:fr - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=fr_BE.UTF-8 - SHELL=/bin/bash - SourcePackage: gnome-control-center + LANGUAGE=fr_BE:fr + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_BE.UTF-8 + SHELL=/bin/bashSourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install)
** Changed in: libfprint (Ubuntu) Status: Triaged => In Progress ** Also affects: gnome-control-center (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: libfprint (Ubuntu Focal) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Focal) Status: New => In Progress ** Changed in: libfprint (Ubuntu Focal) Importance: Undecided => Medium ** Changed in: libfprint (Ubuntu Focal) Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0) ** Changed in: libfprint (Ubuntu) Importance: Low => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1878285 Title: gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050 Status in libfprint: Unknown Status in gnome-control-center package in Ubuntu: Won't Fix Status in libfprint package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: New Status in libfprint source package in Focal: In Progress Bug description: [ Impact ] When I try to setup my fingerprint in gnome-control-center, I first have to choose which finger I would use, and when I press the "next" button, it crashes : "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". For information, my fingerprint sensor is : - lsusb Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint Sensor [ Test case ] With a fingerprint reader 138a:0050: - Open gnome-control-center user-accounts - Select the fingeprint row to enroll a finger - Follow the procedure and the finger should be enrolled - Verify with: fprintd-list $USER [ Regression potential ] - The fingerprint is not read by the sensor --- Ubuntu 20.04 gnome-control-center: Installé : 1:3.36.1-1ubuntu5 Candidat : 1:3.36.1-1ubuntu5 Table de version : *** 1:3.36.1-1ubuntu5 500 500 http://be.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status What I expected to happen, is that everything works and that I can set up my finger for unlocking. What happened instead : it crashes with the information "Unable to access device "Validity VFS0050" GDBus.Error:org.freedesktop.DBus.Error.NoReply:Message recipient disconnected from message bus without replying". ProblemType: BugDistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue May 12 22:00:30 2020 InstallationDate: Installed on 2020-05-11 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: LANGUAGE=fr_BE:fr PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_BE.UTF-8 SHELL=/bin/bashSourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/libfprint/+bug/1878285/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp