done

** Changed in: gnome-shell (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/1882410

Title:
   GNOME Shell crashed with signal 5

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  A couple of times a day, I'm noticing all of the window dressing
  suddenly disappear from all of my open applications, then a second or
  two later returning.  Opening up /var/log/syslog I see:

  Jun  6 20:45:53 eva gnome-shell[335243]: Window manager warning: Invalid 
WM_TRANSIENT_FOR window 0x4a00015 specified for 0x4a00518.
  Jun  6 20:46:40 eva gnome-shell[335243]: Window manager warning: Invalid 
WM_TRANSIENT_FOR window 0x4a00015 specified for 0x4a0051f.
  Jun  6 20:47:40 eva gnome-shell[335243]: toggling down object 
GInotifyFileMonitor that's already queued to toggle down
  Jun  6 20:47:40 eva gnome-shell[335243]: GNOME Shell crashed with signal 5
  Jun  6 20:47:40 eva gnome-shell[335243]: == Stack trace for context 
0x557e3a0446a0 ==
  Jun  6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Main process 
exited, code=dumped, status=5/TRAP
  Jun  6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Failed with 
result 'core-dump'.
  Jun  6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Scheduled 
restart job, restart counter is at 3.
  Jun  6 20:47:40 eva systemd[25554]: Stopped target GNOME X11 Session 
(session: ubuntu).
  Jun  6 20:47:40 eva systemd[25554]: Stopping GNOME X11 Session (session: 
ubuntu).
  Jun  6 20:47:40 eva systemd[25554]: Stopped target GNOME X11 Session.
  Jun  6 20:47:40 eva systemd[25554]: Stopping GNOME X11 Session.
  Jun  6 20:47:40 eva systemd[25554]: Stopped target GNOME Shell on X11.
  Jun  6 20:47:40 eva systemd[25554]: Stopping GNOME Shell on X11.
  Jun  6 20:47:40 eva systemd[25554]: Stopped GNOME Shell on X11.
  Jun  6 20:47:40 eva systemd[25554]: Starting GNOME Shell on X11...
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): EDID 
vendor "ACI", prod id 8434
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Using hsync ranges from config file
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Using vrefresh ranges from config file
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Printing DDC gathered Modelines:
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "1600x900"x0.0  108.00  1600 1624 1704 1800  900 901 904 1000 +hsync 
+vsync (60.0 kHz eP)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "800x600"x0.0   40.00  800 840 968 1056  600 601 605 628 +hsync +vsync 
(37.9 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "800x600"x0.0   36.00  800 824 896 1024  600 601 603 625 +hsync +vsync 
(35.2 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "640x480"x0.0   31.50  640 656 720 840  480 481 484 500 -hsync -vsync 
(37.5 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "640x480"x0.0   31.50  640 664 704 832  480 489 492 520 -hsync -vsync 
(37.9 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "640x480"x0.0   30.24  640 704 768 864  480 483 486 525 -hsync -vsync 
(35.0 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "640x480"x0.0   25.18  640 656 752 800  480 490 492 525 -hsync -vsync 
(31.5 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "720x400"x0.0   28.32  720 738 846 900  400 412 414 449 -hsync +vsync 
(31.5 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "1024x768"x0.0   78.75  1024 1040 1136 1312  768 769 772 800 +hsync 
+vsync (60.0 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "1024x768"x0.0   75.00  1024 1048 1184 1328  768 771 777 806 -hsync 
-vsync (56.5 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "1024x768"x0.0   65.00  1024 1048 1184 1344  768 771 777 806 -hsync 
-vsync (48.4 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "832x624"x0.0   57.28  832 864 928 1152  624 625 628 667 -hsync -vsync 
(49.7 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "800x600"x0.0   49.50  800 816 896 1056  600 601 604 625 +hsync +vsync 
(46.9 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "800x600"x0.0   50.00  800 856 976 1040  600 637 643 666 +hsync +vsync 
(48.1 kHz e)
  Jun  6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): 
Modeline "1152x864"x0.0  108.00  1152 1216 1344 1600  864 865 868 900 +hsync 
+vsync (67.5 kHz e)
  Jun  6 20:47:40 eva gsd-media-keys[26011]: Failed to grab accelerators: 
GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface 
“org.gnome.Shell” on object at path /org/gnome/Shell
  Jun  6 20:47:41 eva gnome-shell[338452]: Unset XDG_SESSION_ID, 
getCurrentSessionProxy() called outside a user session. Asking logind directly.
  Jun  6 20:47:41 eva gnome-shell[338452]: Will monitor session 764
  Jun  6 20:47:41 eva gnome-shell[338477]: current session already has an 
ibus-daemon.
  Jun  6 20:47:41 eva gsd-media-keys[26011]: Failed to grab accelerators: 
GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface 
“org.gnome.Shell” on object at path /org/gnome/Shell
  Jun  6 20:47:41 eva dbus-daemon[1068]: [system] Activating via systemd: 
service name='org.freedesktop.GeoClue2' unit='geoclue.service' requested by 
':1.21125' (uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
  Jun  6 20:47:41 eva systemd[1]: Starting Location Lookup Service...
  Jun  6 20:47:41 eva gnome-shell[338452]: Telepathy is not available, chat 
integration will be disabled.
  Jun  6 20:47:41 eva dbus-daemon[1068]: [system] Successfully activated 
service 'org.freedesktop.GeoClue2'
  Jun  6 20:47:41 eva systemd[1]: Started Location Lookup Service.
  Jun  6 20:47:41 eva dbus-daemon[1068]: [system] Activating via systemd: 
service name='org.freedesktop.PackageKit' unit='packagekit.service' requested 
by ':1.21125' (uid=1001 pid=338452 comm="/usr/bin/gnome-shell " 
label="unconfined")
  Jun  6 20:47:41 eva systemd[1]: Starting PackageKit Daemon...
  Jun  6 20:47:41 eva PackageKit: daemon start
  Jun  6 20:47:41 eva dbus-daemon[1068]: [system] Successfully activated 
service 'org.freedesktop.PackageKit'
  Jun  6 20:47:41 eva systemd[1]: Started PackageKit Daemon.
  Jun  6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576] 
Activating service name='org.freedesktop.FileManager1' requested by ':1.15623' 
(uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
  Jun  6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576] 
Activating service name='org.gnome.Shell.Notifications' requested by ':1.15623' 
(uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
  Jun  6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576] 
Successfully activated service 'org.gnome.Shell.Notifications'
  Jun  6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576] 
Successfully activated service 'org.freedesktop.FileManager1'
  Jun  6 20:47:42 eva systemd[25554]: Started GNOME Shell on X11.
  Jun  6 20:47:42 eva systemd[25554]: Reached target GNOME Shell on X11.
  Jun  6 20:47:42 eva systemd[25554]: Reached target GNOME X11 Session.
  Jun  6 20:47:42 eva systemd[25554]: Reached target GNOME X11 Session 
(session: ubuntu).
  Jun  6 20:47:42 eva NetworkManager[1069]: <info>  [1591498062.4557] 
agent-manager: 
agent[3d345b5a383c546a,:1.21125/org.gnome.Shell.NetworkAgent/1001]: agent 
registered
  Jun  6 20:47:42 eva gnome-shell[338452]: Error looking up permission: 
GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocation
  Jun  6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for 
keybinding settings:playback-repeat
  Jun  6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for 
keybinding settings:rfkill
  Jun  6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for 
keybinding settings:playback-random
  Jun  6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for 
keybinding settings:hibernate
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 38 with keysym 38 (keycode 11).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 39 with keysym 39 (keycode 12).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 31 with keysym 31 (keycode a).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 32 with keysym 32 (keycode b).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 33 with keysym 33 (keycode c).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 34 with keysym 34 (keycode d).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 35 with keysym 35 (keycode e).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 36 with keysym 36 (keycode f).
  Jun  6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting 
existing binding of keysym 37 with keysym 37 (keycode 10).
  Jun  6 20:47:44 eva gnome-shell[338452]: GNOME Shell started at Sat Jun 06 
2020 20:47:41 GMT-0600 (CST)
  Jun  6 20:47:44 eva gnome-shell[338452]: Registering session with GDM

  Seems to recover fine afterwards, but it happens again further down
  the line.

  Seems like something mnemosyne is doing during the transition after I
  hit a number is triggering this...but only one out of every couple
  hundred(thousand?) cards.

  mnemosyne:
    Installed: 2.7.1+ds-1
    Candidate: 2.7.1+ds-1
    Version table:
   *** 2.7.1+ds-1 500
          500 http://mirrors.layeronline.com/ubuntu focal/universe amd64 
Packages
          500 http://mirrors.layeronline.com/ubuntu focal/universe i386 Packages
          100 /var/lib/dpkg/status
  themusicgod1@eva1:~$ apt-cache policy gnome-shell
  gnome-shell:
    Installed: 3.36.1-5ubuntu1
    Candidate: 3.36.1-5ubuntu1
    Version table:
   *** 3.36.1-5ubuntu1 500
          500 http://mirrors.layeronline.com/ubuntu focal/main amd64 Packages
          100 /var/lib/dpkg/status
  themusicgod1@eva1:~$ cat /etc/lsb-release 
  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=20.04
  DISTRIB_CODENAME=focal
  DISTRIB_DESCRIPTION="Ubuntu 20.04 LTS"

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-shell 3.36.1-5ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-26.30-lowlatency 5.4.30
  Uname: Linux 5.4.0-26-lowlatency x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun  6 20:52:49 2020
  DisplayManager: gdm3
  InstallationDate: Installed on 2017-04-18 (1145 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to focal on 2020-04-25 (42 days ago)

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