Public bug reported:
Description: Ubuntu 20.04 LTS
Release: 20.04
Tried to calibrate my monitor with an external device (x-rite huey pro).
Process seems to go fine and starts working on the calibration. At about
80% of the progress bar I receive the message (in basque, not sure
where to search it in english):
Kalibrazioak huts egin du
Kalibratzeko behar diren tresnak ez daude instalatuta
Kalibrazioaren gailua ken dezakezu
Which translates to (free non-official translation)
Calibration has failed.
The tools needed for calibration are not installed
You can remove the calibration device
Launching the tool from the command line, I receive these messages:
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:28:57.868:
calibration failed with code 4: failed to get filename for colprof
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:33:46.435: Failed to
send Cancel: GDBus.Error:org.freedesktop.ColorHelper.Internal: cannot cancel as
status is idle
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:33:46.436: failed to
start calibrate: failed to calibrate
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.2-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 9 13:38:26 2020
InstallationDate: Installed on 2020-06-25 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=eu_ES.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1886948
Title:
Can't calibrate monitor
Status in gnome-control-center package in Ubuntu:
New
Bug description:
Description: Ubuntu 20.04 LTS
Release: 20.04
Tried to calibrate my monitor with an external device (x-rite huey
pro). Process seems to go fine and starts working on the calibration.
At about 80% of the progress bar I receive the message (in basque,
not sure where to search it in english):
Kalibrazioak huts egin du
Kalibratzeko behar diren tresnak ez daude instalatuta
Kalibrazioaren gailua ken dezakezu
Which translates to (free non-official translation)
Calibration has failed.
The tools needed for calibration are not installed
You can remove the calibration device
Launching the tool from the command line, I receive these messages:
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:28:57.868:
calibration failed with code 4: failed to get filename for colprof
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:33:46.435: Failed
to send Cancel: GDBus.Error:org.freedesktop.ColorHelper.Internal: cannot cancel
as status is idle
(gnome-control-center:3471): color-cc-panel-WARNING **: 13:33:46.436: failed
to start calibrate: failed to calibrate
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.2-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 9 13:38:26 2020
InstallationDate: Installed on 2020-06-25 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=eu_ES.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
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