*** This bug is a duplicate of bug 1475639 *** https://bugs.launchpad.net/bugs/1475639
It appears bug 1475639 already exists for this issue. ** Package changed: bluez (Ubuntu) => linux (Ubuntu) ** Also affects: linux-firmware (Ubuntu) Importance: Undecided Status: New ** This bug has been marked a duplicate of bug 1475639 Atheros QCA9565 bluetooth hardware not detected -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1888326 Title: Bluetooth device not found QCA9565 Status in linux package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Bug description: Hello, I run Ubuntu 20.04 LTS on my Acer Aspire E5-573G and Ubuntu can't found my bluetooth device. I have a QCNFA335 (QCA9565) which can normally support both wifi and bluetooth I can use both wifi and bluetooth on windows 10. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: bluez 5.53-0ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jul 20 20:24:58 2020 InstallationDate: Installed on 2020-07-17 (3 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) InterestingModules: bnep btusb bluetooth MachineType: Acer Aspire E5-573G ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=eec36b7b-bbf9-463c-80a6-6ec698a4d655 ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/16/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.37 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.37:bd02/16/2016:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: BDW dmi.product.name: Aspire E5-573G dmi.product.sku: Aspire E5-573G_098A_1_37 dmi.product.version: V3.72 dmi.sys.vendor: Acer hciconfig: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888326/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp