apport information ** Attachment added: "monitors.xml.txt" https://bugs.launchpad.net/bugs/1889295/+attachment/5396952/+files/monitors.xml.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login Status in gnome-shell package in Ubuntu: Incomplete Bug description: Results from a clean install of 20.04 with a forced update. When my system boots, the system comes up in dual monitor status (separated monitors). Once I log into my account the system reverts to a single monitor mode and the second monitor goes blank. If I attempt to change the display to dual monitors, both monitors are shown and defined correctly in the setup window (Built-in Laptop Monitor and HP 24"). However, once I click on apply, the system tries to reset to dual monitor, I would say several times, but fails and second monitor says that no signal is detected and to check the connection or cable. However, if I run Ubuntu (older version) from a thumb drive I have no problem with the dual monitor. I believe I am running the default video driver. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-07-25 (3 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
