For the first time, I also encountered the same issue. I'm in Ubuntu 20.04 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1776030
Title: Backup fails with "an unknown error" Status in deja-dup package in Ubuntu: Confirmed Bug description: Trying to a backup to a network drive. Yesterday Backup decided to do the preiodic full backup. But it fails, and I get the following error information with the "unknown error" message: Traceback (innermost last): File "/usr/bin/duplicity", line 1555, in <module> with_tempdir(main) File "/usr/bin/duplicity", line 1541, in with_tempdir fn() File "/usr/bin/duplicity", line 1393, in main do_backup(action) File "/usr/bin/duplicity", line 1522, in do_backup check_last_manifest(col_stats) # not needed for full backup File "/usr/bin/duplicity", line 1227, in check_last_manifest last_backup_set.check_manifests() File "/usr/lib/python2.7/dist-packages/duplicity/collections.py", line 201, in check_manifests remote_manifest = self.get_remote_manifest() File "/usr/lib/python2.7/dist-packages/duplicity/collections.py", line 242, in get_remote_manifest return manifest.Manifest().from_string(manifest_buffer) File "/usr/lib/python2.7/dist-packages/duplicity/manifest.py", line 188, in from_string vi = VolumeInfo().from_string(match.group(1)) File "/usr/lib/python2.7/dist-packages/duplicity/manifest.py", line 388, in from_string raise VolumeInfoError("Start or end index not set") VolumeInfoError: Start or end index not set lsb_release -rd > Description: Ubuntu 18.04 LTS Release: 18.04 apt-cache policy deja-dup > deja-dup: Installed: 37.1-2fakesync1 Candidate: 37.1-2fakesync1 Version table: *** 37.1-2fakesync1 500 500 http://la-mirrors.evowise.com/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: deja-dup 37.1-2fakesync1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jun 9 21:14:08 2018 InstallationDate: Installed on 2016-02-26 (834 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: deja-dup UpgradeStatus: Upgraded to bionic on 2018-05-03 (37 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/1776030/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp