I have the same (or at least a very similar) problem.    On a fully up
to date xubuntu 20-04 system, when i run evince and click on a link, it
fails to follow that link in my browser.    This kind of thing happens
when you are reading a technical paper and want to follow one of the
references and click on the doi or url.

When i click on the link i get a box that i cannot copy from that says:
Failed to launch preferred application for category "WebBrowser".

Failed to execute child process "/usr/lib/x86_64-linux-gnu/xfce4/exo-2
/exo-helper-2"(Permission denied).

Did I say that it is annoying that i could not copy the text in this
box!!!!!!

The output of the ldd command you asked for is attached.

I should also point out that this worked fine under xubuntu 18.04.


** Attachment added: "the output of  ldd -r `which evince` that you asked for."
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1869159/+attachment/5400167/+files/xx

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https://bugs.launchpad.net/bugs/1869159

Title:
  Opening a pdf from Zotero in evince, I got "failed to load backend for
  'application/pdf': libnss3.so: failed to load shared object mapping
  segment

Status in evince package in Ubuntu:
  Incomplete

Bug description:
  Opening a pdf file from Zotero in evince, I got "failed to load
  backend for 'application/pdf': libnss3.so: failed to load shared
  object mapping segment" and the file won't open. When opening the file
  from its location in Nautilus, that works properly.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: evince 3.36.0-1
  ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
  Uname: Linux 5.4.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu21
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar 26 10:17:17 2020
  InstallationDate: Installed on 2019-02-21 (398 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: evince
  UpgradeStatus: Upgraded to focal on 2020-03-20 (5 days ago)

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