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apport-collect 1894881
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1894881
Title:
[XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
detect card
Status in linux package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
New
Bug description:
kernel 5.4.0-47-generic #51
upgraded today to this new kernel
sound is now totally broken
kern.org and syslog are filling with those messages every second, in loop,
with no end to it :
Sep 8 19:42:34 orion kernel: [ 147.398030] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x20970500
Sep 8 19:42:35 orion kernel: [ 148.410043] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x20a70500
Sep 8 19:42:36 orion kernel: [ 149.413955] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x20b70500
Sep 8 19:42:37 orion kernel: [ 150.421890] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x201f0500
Sep 8 19:42:38 orion kernel: [ 151.453799] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:39 orion kernel: [ 152.461793] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:41 orion kernel: [ 153.473734] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x2043b000
Sep 8 19:42:42 orion kernel: [ 154.477653] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x20470740
Sep 8 19:42:43 orion kernel: [ 155.481576] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:44 orion kernel: [ 156.489620] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:45 orion kernel: [ 157.497553] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x2043b000
Sep 8 19:42:46 orion kernel: [ 158.509530] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x20470740
Sep 8 19:42:47 orion kernel: [ 159.513471] snd_hda_intel 0000:00:1f.3: No
response from codec, resetting bus: last cmd=0x204f0015
Because of this, machine has become very slow and response time is awful
Login into the machine, even trying to launch a simple program can take up to
30 seconds of wait before anything happens.
Sound was working fine with previous kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.6
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gf 1758 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 8 19:42:19 2020
InstallationDate: Installed on 2020-08-29 (9 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 077Y9N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.1.0:bd07/07/2020:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.
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