You have been subscribed to a public bug:
Description: Ubuntu 20.04.1 LTS
Release: 20.04
I can select my default audio hardware
When I test it, doesn't work.
When watching a Youtube video, for example, audio doesn't work as well.
Thru the command lspci, this shows up:
00:00.0 Host bridge: Intel Corporation Device 8a12 (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Iris Plus Graphics G7 (rev
07)
00:04.0 Signal processing controller: Intel Corporation Device 8a03 (rev 03)
00:0d.0 USB controller: Intel Corporation Ice Lake Thunderbolt 3 USB Controller
(rev 03)
00:14.0 USB controller: Intel Corporation Ice Lake-LP USB 3.1 xHCI Host
Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Device 34ef (rev 30)
00:14.3 Network controller: Intel Corporation Killer Wi-Fi 6 AX1650i 160MHz
Wireless Network Adapter (201NGW) (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP Serial IO
I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP Serial IO
I2C Controller #1 (rev 30)
00:16.0 Communication controller: Intel Corporation Management Engine Interface
(rev 30)
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller
[RAID mode] (rev 30)
00:1c.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port #5 (rev
30)
00:1d.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port #9 (rev
30)
00:1d.4 PCI bridge: Intel Corporation Device 34b4 (rev 30)
00:1d.6 PCI bridge: Intel Corporation Device 34b6 (rev 30)
00:1f.0 ISA bridge: Intel Corporation Ice Lake-LP LPC Controller (rev 30)
00:1f.3 Multimedia audio controller: Intel Corporation Smart Sound Technology
Audio Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Ice Lake-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP SPI
Controller (rev 30)
01:00.0 3D controller: NVIDIA Corporation GP108M [GeForce MX330] (rev a1)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI
Express Card Reader (rev 01)
03:00.0 Non-Volatile memory controller: Intel Corporation Device 0975 (rev 03)
04:00.0 Non-Volatile memory controller: Intel Corporation Device 0975
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 19 19:24:38 2020
InstallationDate: Installed on 2020-09-19 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 875C
dmi.board.vendor: HP
dmi.board.version: 10.23
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.04:bd02/13/2020:svnHP:pnHPENVYLaptop17m-cg0xxx:pvrType1ProductConfigId:rvnHP:rn875C:rvr10.23:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 17m-cg0xxx
dmi.product.sku: 9XM78UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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PCI/internal sound card not detected
https://bugs.launchpad.net/bugs/1896349
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