Andrew, I suggest deciding what you want this bug report to be about.
If it’s about the VLC snap, then in this case Sebastien suggests it’s a
bug in snapd.
If it’s about Ubuntu Software, then you should change the steps to
reproduce to focus on Ubuntu Software.
Either way, it should not be filed on software-center, which is a
separate app altogether.
** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1897460
Title:
VLC Snap Incompatible With Thunderbird
Status in gnome-software package in Ubuntu:
Incomplete
Bug description:
When I changed my default video player from Totem to VLC, Thunderbird
was no longer able to play an email message video attachment. By
default, Ubuntu Software installs the VLC snap package, whose
permission scheme prohibits it from accessing the directory where
Thunderbird saves the video file to be played (/tmp/mozilla_andy0).
VLC reports:
Your input can't be opened:
VLC is unable to open the MRL 'file:///tmp/mozilla_andy0/[VIDEO FILENAME]'.
Check the log for details.
To reproduce the bug:
1. Open a Thunderbird message.
2. Single left click on an attached video file handled by VLC.
3. VLC starts and then opens an error dialog with the above "Your
input can't be opened" message.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: thunderbird 1:68.10.0+build1-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-1097.107-oem 4.15.18
Uname: Linux 4.15.0-1097-oem x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: andy 3256 F.... pulseaudio
/dev/snd/controlC1: andy 3256 F.... pulseaudio
/dev/snd/controlC0: andy 3256 F.... pulseaudio
BuildID: 20200629235513
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 27 07:25:42 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-turtlebay+X59
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2019-10-28 (334 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
IpRoute:
default via 10.3.2.1 dev eno1 proto dhcp metric 100
10.3.2.0/24 dev eno1 proto kernel scope link src 10.3.2.3 metric 100
169.254.0.0/16 dev eno1 scope link metric 1000
MostRecentCrashID: bp-9a0bd632-9768-4302-9c91-9f4f60200616
PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:1141
PrefSources: prefs.js
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=68.10.0/20200629235513 (In use)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-9a0bd632-9768-4302-9c91-9f4f60200616
bp-914925c7-43d8-44c0-a57a-4af430200101
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/05/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.0
dmi.board.name: 0Y2K8N
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.5.0:bd02/05/2020:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 3630 Tower
dmi.sys.vendor: Dell Inc.
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