Affects me as well on Ubuntu 20.04 and DELL Latitude 5310

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https://bugs.launchpad.net/bugs/1871794

Title:
  [Bluetooth] No audio output/input in HSP/HFP mode

Status in bluez package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I'm testing with Sony bluetooth headset SBH20, works fine in A2DP
  profile, but I can't get audio input and output work in HSP/HFP
  profile.

  [Reproduce steps]
  1. Scan and pair BT headset in Bluetooth setting
  2. Switch to HSP/HFP profile in Sound setting
  3. Test sound output/input

  [Machine information]
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu25
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1359 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  9 16:26:52 2020
  InstallationDate: Installed on 2020-04-09 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: SBH20
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1359 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [SBH20, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/17/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.13
  dmi.board.name: 0188D1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 31
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.13:bd09/17/2019:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn0188D1:rvrA00:cvnDellInc.:ct31:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 7390 2-in-1
  dmi.product.sku: 08B0
  dmi.sys.vendor: Dell Inc.

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