Are you actually using Caribou ('caribou' package) or the built-in on-
screen keyboard from gnome-shell?

** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

** Tags added: osk

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https://bugs.launchpad.net/bugs/1900196

Title:
  Caribou on-screen keyboard can't be disabled on touchscreen laptop

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  On my Dell E7470, the on-screen keyboard from Caribou appears when I
  interact with a text entry box using the touchscreen. I have disabled
  the keyboard in Universal Access and have tried several versions of a
  third-party GNOME Shell extension, "Block Caribou," without success.

  My understanding is that this may be a regression of #1723857.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
  ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
  Uname: Linux 5.4.0-45-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: GNOME
  Date: Fri Oct 16 17:28:39 2020
  DisplayManager: lightdm
  InstallationDate: Installed on 2018-01-21 (999 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to focal on 2020-08-10 (67 days ago)

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