apport information ** Tags added: apport-collected ulyana
** Description changed: [System settings] Sound ASUS ROG Zenith II Extreme Alpha TRX40 Motherboard 5.1 Audio outputs are only usable as stereo by selecting "Headphones USB Audio", which means only the front right and left speaker work. When I select "Speakers USB Audio" they do not work at all, neither as stereo or 5.1 audio. Ubuntu release 20.04 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.10 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 20 + InstallationDate: Installed on 2018-08-26 (792 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 + NonfreeKernelModules: nvidia_modeset nvidia + Package: alsa-driver (not installed) + ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 + Tags: ulyana + Uname: Linux 5.4.0-52-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark + _MarkForUpload: True + dmi.bios.date: 06/05/2020 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1101 + dmi.board.asset.tag: Default string + dmi.board.name: ROG ZENITH II EXTREME ALPHA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1101:bd06/05/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGZENITHIIEXTREMEALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: System Product Name + dmi.product.sku: SKU + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1901358/+attachment/5427264/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1901358 Title: [System Settings] :Sound - 5.1 audio outputs are reported as Headphones Status in alsa-driver package in Ubuntu: Incomplete Bug description: [System settings] Sound ASUS ROG Zenith II Extreme Alpha TRX40 Motherboard 5.1 Audio outputs are only usable as stereo by selecting "Headphones USB Audio", which means only the front right and left speaker work. When I select "Speakers USB Audio" they do not work at all, neither as stereo or 5.1 audio. Ubuntu release 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20 InstallationDate: Installed on 2018-08-26 (792 days ago) InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 NonfreeKernelModules: nvidia_modeset nvidia Package: alsa-driver (not installed) ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Tags: ulyana Uname: Linux 5.4.0-52-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 06/05/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1101 dmi.board.asset.tag: Default string dmi.board.name: ROG ZENITH II EXTREME ALPHA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1101:bd06/05/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGZENITHIIEXTREMEALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1901358/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
