@Hui Wang, actually I can't switch to hsp/hfp mode. In BlueMan device window, if I try to switch profile I receive an error (the red bar at window bottom) and in Pulseaudio I don't have the option to switch. Furthermore, in Blueman window manager, when I connect the headphone I see an orange button with an orange bar above, a green button with no bar above and a blue button with a blue bar above. If I use a tp-link dongle I see the green bar as well. On the same laptop I have windows 10 (dual boot) and there the headphone microphone works fine.
Here lspci and lusb output,let me know if you need some more info. luca@laptop-luca:~$ lspci 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Root Complex 00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 IOMMU 00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge 00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0] 00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0] 00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge 00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Internal PCIe GPP Bridge 0 to Bus A 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 0 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 1 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 2 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 3 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 4 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 5 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 6 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 7 01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter 03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso (rev c2) 03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio Controller 03:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor 03:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1 03:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1 03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor 03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller luca@laptop-luca:~$ lsusb Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 1358:c123 Realtek Bluetooth Radio Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 13d3:56f9 IMC Networks Bus 001 Device 004: ID 27c6:5110 Shenzhen Goodix Technology Co.,Ltd. Bus 001 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 002: ID 248a:8514 Maxxter Wireless Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub luca@laptop-luca:~$ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1871794 Title: [Bluetooth] No audio output/input in HSP/HFP mode Status in bluez package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: I'm testing with Sony bluetooth headset SBH20, works fine in A2DP profile, but I can't get audio input and output work in HSP/HFP profile. [Reproduce steps] 1. Scan and pair BT headset in Bluetooth setting 2. Switch to HSP/HFP profile in Sound setting 3. Test sound output/input [Machine information] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu25 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 16:26:52 2020 InstallationDate: Installed on 2020-04-09 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) SourcePackage: pulseaudio Symptom: audio Symptom_Card: SBH20 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F.... pulseaudio Symptom_Type: No sound at all Title: [SBH20, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/17/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.13 dmi.board.name: 0188D1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.13:bd09/17/2019:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn0188D1:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 2-in-1 dmi.product.sku: 08B0 dmi.sys.vendor: Dell Inc. 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