Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Tags added: nvidia ** Also affects: nvidia-graphics-drivers-455 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-455 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1903308 Title: gnome-shell freezes and restarts itself after login Status in gnome-shell package in Ubuntu: Incomplete Status in nvidia-graphics-drivers-455 package in Ubuntu: Incomplete Bug description: Dear developers, After clean installation of Ubuntu 20.10, gnome-shell always freezes and then restarts itself when I try to open any application for the first time after a reboot. Also I can not find any crash log related to this occurrence. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: gnome-shell 3.38.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14 Uname: Linux 5.8.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu50 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Nov 6 17:21:12 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-11-06 (0 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.38.1-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1903308/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp