A screen capture showing that I have indeed set sound to come out of internal speakers in gnome-control-center, but sound will only come out of the wireless headset.
** Attachment added: "Screenshot from 2020-11-10 12-26-39.png" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1903694/+attachment/5433005/+files/Screenshot%20from%202020-11-10%2012-26-39.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1903694 Title: Sound comes out of the wrong place or not at all Status in alsa-driver package in Ubuntu: New Bug description: Since updating to Ubuntu 20.04, I have lots of problems with sound input and output coming from the wrong device or even a device that is not turned on. For example, right now in gnome-control-center sound settings it recognizes three sound output devices - internal speakers, HDMI output and a wireless headset. The wireless headset is off and the HDMI has no speakers, but I am using a HDMI->VGA adapter that gives it the impression that there may be speakers. In gnome-control- center, I have set the internal audio to be both the input and output devices for sound. When I click on the button to test audio output, no sound is produced, but if I have pavucontrol open at the same time, I can see that it is trying to send the sound output to the wireless speakers despite the settings in gnome-control-center. Similarly, if I try to do a video conference, such as skype, sound input and output are almost always wrong. Right now, if I try skype, it will only use the headset speaker and microphone, though it will make the phone ringing sound using the internal speaker. Again, this happens regardless of what I configure the sound settings to be in the skype settings panel. With many other video conferencing applications I have similar problems. With some, I manage to go into pavucontrol and manually set the appropriate devices for input and output, but for others I am often forced to use the headset regardless of whether I want to or not. I have a number of colleagues that report similar issues when trying to use video conferencing software with Ubuntu. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: dmk 1976 F.... pulseaudio /dev/snd/controlC1: dmk 1976 F.... pulseaudio /dev/snd/controlC0: dmk 1976 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Nov 10 12:27:57 2020 InstallationDate: Installed on 2015-08-21 (1907 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: None of the above Title: [Latitude E7250, Realtek ALC3235, Speaker, Internal] Playback problem UpgradeStatus: Upgraded to focal on 2020-06-25 (137 days ago) dmi.bios.date: 09/01/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0G9CNK dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd09/01/2015:svnDellInc.:pnLatitudeE7250:pvr:rvnDellInc.:rn0G9CNK:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7250 dmi.product.sku: 062D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1903694/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
