Thank you for your bug report, could you give the output of $ dpkg -l | grep hplip $ debsums hplip-data $ which hp-setup
** Changed in: hplip (Ubuntu) Importance: Undecided => Low ** Changed in: hplip (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1901378 Title: hplip executables missing Status in hplip package in Ubuntu: Incomplete Bug description: After fresh install of hplip and hplip-gui, executable symlinks /usr/bin/hp* are broken. /usr/share/hplip/*.py are not present, and in fact, the /usr/share/hplip directory is missing completely. The package is completely broken. Here is the output of the package installation: $ sudo apt install hplip-gui Reading package lists... Done Building dependency tree Reading state information... Done The following additional packages will be installed: hplip Suggested packages: hplip-doc The following NEW packages will be installed: hplip hplip-gui 0 upgraded, 2 newly installed, 0 to remove and 9 not upgraded. Need to get 223 kB of archives. After this operation, 687 kB of additional disk space will be used. Do you want to continue? [Y/n] y Get:1 http://mirror.it.ubc.ca/ubuntu focal/main amd64 hplip amd64 3.20.3+dfsg0-2 [204 kB] Get:2 http://mirror.it.ubc.ca/ubuntu focal/universe amd64 hplip-gui all 3.20.3+dfsg0-2 [19.1 kB] Fetched 223 kB in 0s (573 kB/s) Selecting previously unselected package hplip. (Reading database ... 228889 files and directories currently installed.) Preparing to unpack .../hplip_3.20.3+dfsg0-2_amd64.deb ... Unpacking hplip (3.20.3+dfsg0-2) ... Selecting previously unselected package hplip-gui. Preparing to unpack .../hplip-gui_3.20.3+dfsg0-2_all.deb ... Unpacking hplip-gui (3.20.3+dfsg0-2) ... Setting up hplip (3.20.3+dfsg0-2) ... Creating/updating hplip user account... Can't open /etc/hp/hplip.conf: No such file or directory. Can't open /etc/hp/hplip.conf: No such file or directory. Setting up hplip-gui (3.20.3+dfsg0-2) ... Processing triggers for desktop-file-utils (0.24-1ubuntu3) ... Processing triggers for mime-support (3.64ubuntu1) ... Processing triggers for gnome-menus (3.36.0-1ubuntu1) ... Processing triggers for man-db (2.9.1-1) ... Processing triggers for dbus (1.12.16-2ubuntu2.1) ... ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: CurrentDesktop: GNOME Date: Sat Oct 24 22:52:33 2020 InstallationDate: Installed on 2018-08-04 (813 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lpstat: device for HP_LaserJet_Professional_M1212nf_MFP: implicitclass://HP_LaserJet_Professional_M1212nf_MFP/ MachineType: LENOVO 20FMS7X200 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_Professional_M1212nf_MFP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_Professional_M1212nf_MFP.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-52-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to focal on 2020-08-17 (68 days ago) dmi.bios.date: 05/07/2019 dmi.bios.vendor: LENOVO dmi.bios.version: R06ET67W (1.41 ) dmi.board.asset.tag: Not Available dmi.board.name: 20FMS7X200 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR06ET67W(1.41):bd05/07/2019:svnLENOVO:pn20FMS7X200:pvrThinkPadT460:rvnLENOVO:rn20FMS7X200:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T460 dmi.product.name: 20FMS7X200 dmi.product.sku: LENOVO_MT_20FM_BU_Think_FM_ThinkPad T460 dmi.product.version: ThinkPad T460 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1901378/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp