Thanks. Unfortunately that didn't collect the information I had hoped. Please:
1. Reboot fresh and then reproduce the freeze again ASAP. 2. Reboot again and then run: journalctl -b-1 > freshprevboot.txt lspci -kv > lspci.txt and attach the resulting text files here. 3. Please also try uninstalling or disabling these extensions via the Extensions app: 'hidetop...@mathieu.bidon.ca' 'user-theme-gnome-extension' then log out and in again, just in case either of those are the problem. P.S. Your log shows you are experiencing performance bug 1849142 so you might like to also install the proposed fix for that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1903986 Title: Ubuntu 20.04 freezes with remmina in full-screen Status in gnome-shell package in Ubuntu: Incomplete Bug description: On Ubuntu 20.04 using Remmina accessing remote Windows session to my work and everything was working fine for 5 hours and then suddenly Reminna freezes. Mouse pointer still working fine, but Remmina not responding and also keyboard not responding (maybe because all of the keys are controller by Remmina). This problem is now third time the problem appeared: - bug 1902051 - bug 1903710 with no response. :( Work-around: hard press power button to power off laptop and power on it. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: remmina 1.4.2+dfsg-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Nov 12 12:38:25 2020 InstallationDate: Installed on 2019-10-23 (386 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) SourcePackage: remmina UpgradeStatus: Upgraded to focal on 2020-08-14 (89 days ago) modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-04-29T17:08:03.553351 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-10-23 (392 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 Tags: focal Uname: Linux 5.4.0-54-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-08-14 (95 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-04-29T17:08:03.553351 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1903986/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
