Public bug reported:
I have two monitors on a Radeon R9 380X, one is connected to HDMI, the other is
connected to DVI.
When I turn off the left monitor, nothing happens.
Only when you turn it on again does the entire picture move to the right
monitor and Ubuntu does not react to keyboard or mouse input.
The problem only occurs once I've logged in. Even if I've locked the screen
again.
Hard reboot is required.
======================================================
Ubuntu:
Description: Ubuntu 20.04.1 LTS
Release: 20.04
xorg:
Installiert: 1:7.7+19ubuntu14
Installationskandidat: 1:7.7+19ubuntu14
Versionstabelle:
*** 1:7.7+19ubuntu14 500
500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 24 09:44:57 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Very infrequently
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Tonga XT / Amethyst XT [Radeon R9 380X
/ R9 M295X] [1002:6938] (rev f1) (prog-if 00 [VGA controller])
Subsystem: PC Partner Limited / Sapphire Technology Radeon R9 380X Nitro 4G
D5 [174b:e308]
InstallationDate: Installed on 2019-09-15 (435 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: MSI MS-7978
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=876f1728-1e76-4498-a415-504e1078f473 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/24/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C.70
dmi.board.asset.tag: Default string
dmi.board.name: H170 GAMING M3 (MS-7978)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrC.70:bd07/24/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnH170GAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: Default string
dmi.product.name: MS-7978
dmi.product.sku: Default string
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal freeze ubuntu
** Attachment added: "problem looks like this"
https://bugs.launchpad.net/bugs/1905373/+attachment/5437443/+files/cropped_monitors
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1905373
Title:
Xorg freeze when monitor turned off and on
Status in xorg package in Ubuntu:
New
Bug description:
I have two monitors on a Radeon R9 380X, one is connected to HDMI, the other
is connected to DVI.
When I turn off the left monitor, nothing happens.
Only when you turn it on again does the entire picture move to the right
monitor and Ubuntu does not react to keyboard or mouse input.
The problem only occurs once I've logged in. Even if I've locked the screen
again.
Hard reboot is required.
======================================================
Ubuntu:
Description: Ubuntu 20.04.1 LTS
Release: 20.04
xorg:
Installiert: 1:7.7+19ubuntu14
Installationskandidat: 1:7.7+19ubuntu14
Versionstabelle:
*** 1:7.7+19ubuntu14 500
500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 24 09:44:57 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Very infrequently
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Tonga XT / Amethyst XT [Radeon R9
380X / R9 M295X] [1002:6938] (rev f1) (prog-if 00 [VGA controller])
Subsystem: PC Partner Limited / Sapphire Technology Radeon R9 380X Nitro
4G D5 [174b:e308]
InstallationDate: Installed on 2019-09-15 (435 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: MSI MS-7978
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=876f1728-1e76-4498-a415-504e1078f473 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/24/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C.70
dmi.board.asset.tag: Default string
dmi.board.name: H170 GAMING M3 (MS-7978)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrC.70:bd07/24/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnH170GAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: Default string
dmi.product.name: MS-7978
dmi.product.sku: Default string
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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