Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-input-libinput (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1903858

Title:
  Synaptics Touchpad not working dynabook TECRA A40-G

Status in xserver-xorg-input-libinput package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  I've got a (toshiba) dynabook TECRA A40-G with a non-functional
  touchpad.

  I tried the different debug steps on
  https://wiki.ubuntu.com/DebuggingTouchpadDetection/

  This is on 
  Description:    Ubuntu 20.04.1 LTS
  Release:        20.04

  xserver-xorg-input-libinput:
    Installed: 0.29.0-1
    Candidate: 0.29.0-1
    Version table:
   *** 0.29.0-1 500
          500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64 Packages
          100 /var/lib/dpkg/status

  It sometimes "works" to move the pointer the slightest amount or to
  'press and hold" when moving the usb mouse but not really enough to
  justify 'working and then not'.

  Please find attached debugging steps.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xserver-xorg-input-libinput 0.29.0-1
  ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
  Uname: Linux 5.4.0-53-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.11
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Wed Nov 11 11:40:10 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  InstallationDate: Installed on 2020-11-08 (2 days ago)
  InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 
(20200731)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b689 Chicony Electronics Co., Ltd TOSHIBA Web 
Camera - HD
   Bus 001 Device 004: ID 8087:0029 Intel Corp. 
   Bus 001 Device 002: ID 275d:0ba6  USB OPTICAL MOUSE 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dynabook Inc. dynabook TECRA A40-G
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic 
root=UUID=976c7b49-f194-41a9-86fa-7f2513dc77be ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-libinput
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2020
  dmi.bios.vendor: Dynabook Inc.
  dmi.bios.version: Version 3.10
  dmi.board.asset.tag: 0000000000
  dmi.board.name: A0104/0002
  dmi.board.vendor: Dynabook Inc.
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dynabook Inc.
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnDynabookInc.:bvrVersion3.10:bd04/28/2020:svnDynabookInc.:pndynabookTECRAA40-G:pvrPMZ20E-0K801FDU:rvnDynabookInc.:rnA0104/0002:rvrVersionA0:cvnDynabookInc.:ct10:cvrVersion1.0:
  dmi.product.family: dynabook TECRA
  dmi.product.name: dynabook TECRA A40-G
  dmi.product.sku: PMZ20E
  dmi.product.version: PMZ20E-0K801FDU
  dmi.sys.vendor: Dynabook Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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