*** This bug is a duplicate of bug 1910235 *** https://bugs.launchpad.net/bugs/1910235
** Summary changed: - gnome-screenshot freezes UI + gnome-screenshot freezes UI in Xorg sessions ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1913208 Title: gnome-screenshot freezes UI in Xorg sessions Status in gnome-shell package in Ubuntu: Confirmed Bug description: Bug Description On ubuntu we have a handy shortcut to take screenshots then select the are to grab. By default the shortcut is assigned to shift+print (Prt Scrn key on the keyboard). If I go into Google Chrome, open the options panel (the 3 little vertical dots), then go into "Help", and hover my cursor over the side panel that opens, then use the shift+print shortcut to take a screenshot, my system does something similar to a freeze. I can use the keyboard, but I cant click UI elements with the mouse, for example I can't click the top bar, the sidebar, so I can't do anything, I'm stuck. My only option is to open the console and to log out manually with a command, then everything is back to normal. ----- Steps to reproduce Open Google Chrome. Click on the settings tab (the 3 vertical dots). Click on "Help". Hover the cursor above "Help Center". Press shift+print. ---- 1) Ubuntu 20.04.1 LTS Gnome Version 3.36.8 2) gnome-screenshot: Installed: 3.36.0-1ubuntu1 Candidate: 3.36.0-1ubuntu1 Version table: *** 3.36.0-1ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I expect to not froze my UI when I try to take a screenshot with shift+print. 4) It freezes my UI. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screenshot 3.36.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jan 25 20:44:25 2021 InstallationDate: Installed on 2021-01-24 (1 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) SourcePackage: gnome-screenshot UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1913208/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp