Public bug reported: Speakers dont work, although headphones do work. Using Ubuntu 20.04.1 LTS Release: 20.04 Package version 3.38.1
Meanwhile, the whole sound system is fine under Ubuntu 20.04 Live Usb. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: car 1528 F.... pulseaudio car 3528 F.... alsamixer /dev/snd/pcmC0D0p: car 1528 F...m pulseaudio /dev/snd/controlC1: car 1528 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Jan 29 18:14:35 2021 InstallationDate: Installed on 2021-01-27 (2 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_ES.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Audio Interno - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Only some of outputs are working Title: [ROG Strix G512LW_G512LW, Realtek ALC294, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/13/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G512LW.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G512LW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.8 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG512LW.310:bd07/13/2020:br5.17:efr3.8:svnASUSTeKCOMPUTERINC.:pnROGStrixG512LW_G512LW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG512LW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G512LW_G512LW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1913780 Title: [ROG Strix G512LW_G512LW, Realtek ALC294, Speaker, Internal] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: Speakers dont work, although headphones do work. Using Ubuntu 20.04.1 LTS Release: 20.04 Package version 3.38.1 Meanwhile, the whole sound system is fine under Ubuntu 20.04 Live Usb. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: car 1528 F.... pulseaudio car 3528 F.... alsamixer /dev/snd/pcmC0D0p: car 1528 F...m pulseaudio /dev/snd/controlC1: car 1528 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Jan 29 18:14:35 2021 InstallationDate: Installed on 2021-01-27 (2 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_ES.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Audio Interno - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Only some of outputs are working Title: [ROG Strix G512LW_G512LW, Realtek ALC294, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/13/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G512LW.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G512LW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.8 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG512LW.310:bd07/13/2020:br5.17:efr3.8:svnASUSTeKCOMPUTERINC.:pnROGStrixG512LW_G512LW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG512LW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG Strix dmi.product.name: ROG Strix G512LW_G512LW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1913780/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp