Public bug reported: I have been trying to enable the fingerprint reader on my laptop (Ubuntu 20.10) for a while without succeeding. When trying to enroll a fingerprint (both via Ubuntu gui or fprintd-enroll) I get this error
yaxit@chronos:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 failed to claim device: Open failed with error: The driver encountered a protocol error with the device. On the second attempt, the error turns to: Device 06cb:00df is already open If I understand correctly, the sensor should be supported by libfprint since https://bugs.launchpad.net/oem-priority/+bug/1893719 The issue is also described here: https://askubuntu.com/questions/1307127/synaptics-6cb00df-fingerprint-sensor-not-working ** Affects: libfprint (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1913895 Title: [6cb:00df ] Synaptics fingerprint sensor not working Status in libfprint package in Ubuntu: New Bug description: I have been trying to enable the fingerprint reader on my laptop (Ubuntu 20.10) for a while without succeeding. When trying to enroll a fingerprint (both via Ubuntu gui or fprintd-enroll) I get this error yaxit@chronos:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 failed to claim device: Open failed with error: The driver encountered a protocol error with the device. On the second attempt, the error turns to: Device 06cb:00df is already open If I understand correctly, the sensor should be supported by libfprint since https://bugs.launchpad.net/oem-priority/+bug/1893719 The issue is also described here: https://askubuntu.com/questions/1307127/synaptics-6cb00df-fingerprint-sensor-not-working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libfprint/+bug/1913895/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
